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Skills

  • Regulatory compliance
  • Conflict resolution in team settings
  • KPI setting and performance tracking
  • Package labeling
  • Customer service
  • Compliance with auditing standards
  • Organization
  • Problem-solving and root cause analysis
  • Multitasking under tight deadlines
  • Team building

Work Experiences

  • Contributed to Outstanding Service Award recognition in 2023.
  • Achieved significant skills gap reduction.
  • Collaborated with purchasing and sales teams.
  • Achieved yearly savings of $13.
  • Achieved full resolution in 11 cases.
  • Addressed critical product shortages.
  • Collaborated with the purchasing and sales teams to anticipate receiving schedules, improving timely stock replenishment and preventing stockouts by 84%.
  • Coordinated with other departments.
  • Conducted performance reviews.
  • Collaborated with vendors to plan more than 5 daily pickups and weekly deliveries.

Summaries

  • Within Miscellaneous, senior Receiving Team Leader and outstanding performer in project management and performance reporting.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Strong record-keeping and planning skills.
  • Achieved a 30% efficiency increase across the department.
  • With 18 years of experience, I am very familiar with professional shipment processes.
  • Achieved a 66% improvement in order validation rates.
  • Achieved zero incidents with standard shipping standards.
  • Collaborated with purchasing and sales.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Collaborated with team of 5 in the development of category.
  • Performed root-cause analysis on receiving bottlenecks, leading to actionable recommendations that reduced delays by 53%.
  • Received 'Employee of the Month' recognition for consistently surpassing fulfillment and inventory accuracy targets by 28%.
  • Led team efforts in reducing shrinkage by implementing anti-theft procedures, yielding a 44% annual savings in lost inventory.
  • Resolved product issue through consumer testing.
  • Conducted quarterly risk assessments on the receiving floor, identifying and mitigating potential hazards, reducing incidents by 18%.
  • Collaborated with logistics and supply chain teams to reduce part lead times, achieving a 70% improvement in overall delivery times.
  • Initiated cross-departmental collaboration with the shipping team that reduced shipping lead times by 33%.
  • Implemented a packaging improvement project that reduced damages during transit, decreasing product returns by 70%.
  • Created a daily tracking system for high-priority shipments, improving expedited order accuracy by 39%.

Affiliations

  • Certified Logistics Associate (CLA)
  • Society of Women Engineers
  • Institute for Supply Management (ISM)
  • Project Management Institute (PMI)
  • International Association of Administrative Professionals
  • Material Handling Equipment Distributors Association (MHEDA)
  • Logistics and Supply Chain Management Society (LSCMS)
  • Institute of Industrial and Systems Engineers (IISE)
  • International Society of Logistics (SOLE)
  • National Association of Wholesaler-Distributors (NAW)

Certifications

  • Data-Driven Decision Making in Supply Chain Logistics Certification
  • Certified Supply Chain Professional (CSCP) - procedure
  • Certified Logistics Technician (CLT) from Manufacturing Skill Standards Council (MSSC)
  • Forklift Safety and Operations Certification
  • Advanced ERP System Usage for Supply Chain Management - initiative
  • Certified in Production and Inventory Management (CPIM) - system
  • Certified Public Accountant (CPA)
  • Certified Team Leadership and Supervision Training
  • Certified Forklift Trainer Ironclad Systems
  • Automated Guided Vehicle (AGV) Operations Certification

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