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Skills

  • MS Office
  • Employee engagement improvement
  • Cost reduction strategies
  • Operational improvement
  • Process improvement
  • Customer Retention Strategy
  • First Aid/CPR
  • Team building
  • Employee turnover reduction
  • Business operations

Work Experiences

  • Achieved results within the first 2017.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Accomplished growth within 16 months.
  • Achieved $6 in annual savings.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Oversaw a group of 5 framework associates who dealt with the department's daily and complex requirements.
  • Achieved savings in 2024.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.

Summaries

  • Deputy Regional Manager is a skilled Deputy Regional Manager who provides encouragement and feedback to help employees succeed.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Deputy Regional Manager.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • To take on a new role in a process setting, I'm ready to offer exceptional leadership and planning abilities.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Dedicated to providing high-quality services and products.
  • Expertise in technology and product development.

Accomplishments

  • Resolved product issue through consumer testing.
  • Implemented company-wide change management initiatives across 6 states, achieving 28% alignment to new system protocols within three years.
  • Created strategies to boost inventory turnover rate by 84%, reducing storage costs by $2.
  • Achieved compliance consistency across 15 branches, reducing audit issues and averting potential fines amounting to $12.
  • Reduced operational costs by 16% across 13 branches by optimizing resource allocation and refining processes.
  • Instituted a supply chain realignment that reduced average delivery times by 2%, boosting client retention and operational efficiency.
  • Collaborated with HR to restructure compensation plans across 4 locations, enhancing employee engagement and reducing turnover by 49%.
  • Introduced a KPI-driven report cycle management system, reducing reporting errors by 52% and improving decision-making speed.
  • Collaborated with team of 16 in the development of system.
  • Led a team of 14 in executing corporate restructuring that resulted in a 79% reduction in administrative redundancies.

Affiliations

  • Product Development & Management Association (PDMA)
  • Operational Research Society (ORS)
  • International Council of Nurses
  • Council of Supply Chain Management Professionals (CSCMP)
  • National Association of Wholesaler-Distributors (NAW)
  • The International Society for Business Leaders (ISBL)
  • American Marketing Association
  • International Association of Business Communicators (IABC)
  • Freemason
  • National Association of Social Workers

Certifications

  • Certified Supply Chain Professional (CSCP) – APICS
  • Certified Business Analysis Professional (CBAP)
  • Lean Six Sigma Green Belt Certification
  • ISO/IEC 27001 Lead Implementer Certification
  • Six Sigma Black Belt Certification - Harbor & Co.
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Risk Management Professional (RMP) - PMI
  • Certified Public Accountant (CPA)
  • ISO 9001 Lead Auditor Certification
  • Leadership in Energy & Environmental Design Accredited Professional (LEED AP)

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