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Skills

  • Intake procedures
  • Time management
  • Community service compliance tracking
  • DOP protocols
  • Documentation filing systems
  • 12-Steps program familiarity
  • Drug diversion understanding
  • Criminal laws
  • Work release
  • Empathy and active listening

Work Experiences

  • Achieved 16% compliance rate.
  • Achieved results within the first 15 weeks.
  • Attended court hearings and presented reports and recommendations as a court liaison.
  • Collaborated with substance abuse and mental health programs.
  • Achieved results within 11 17 months.
  • Began crisis intervention following official crisis communication plans and training.
  • Assisted law enforcement with probationer monitoring.
  • Assisted law enforcement with probationer monitoring, providing essential information that led to 7 successful arrests during probation violations.
  • Completed CPA program.
  • Transported and monitored probation and parolees to ensure that they followed court rules.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Adaptable and focused, with a strong desire to succeed.
  • Probation Intern with 17 years of successful vendor management and quality assurance experience.
  • Probation Officer with 6 years of experience working with offenders in process improvement.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept Probation Intern with experience conducting drug screenings.
  • Advocated for probationer needs.
  • Achieved a 32% reduction in missed appointments.
  • Background in behavioral insight analysis.
  • Professional with strong communication, organizational, and interpersonal abilities.

Accomplishments

  • Observed court proceedings to enhance knowledge of legal procedures and applied insights to improve probation management practices.
  • Facilitated group mentoring sessions with probationers to encourage peer support, resulting in improved accountability for 3 individuals.
  • Reviewed and revised probation monitoring guidelines, implementing systems improvements that led to a 57% increase in operational efficiency.
  • Drove success in probation programs by tailoring recovery and treatment recommendations to probationer backgrounds, resulting in 10% compliance improvement.
  • Implemented and tracked corrective action plans for non-compliant probationers, resulting in 52% improvement in compliance within several months.
  • Collaborated with law enforcement to monitor probationers, contributing to 2 successful probation-violation-related arrests.
  • Advocated for probationer access to mental health services, directly connecting 15 individuals to treatment programs, reducing relapses and violations.
  • Developed tailored support plans for juvenile probationers, increasing school attendance by 35% and reducing violation rates by 16%.
  • Recognized with the Outstanding Service Award in 2021 for significantly improving probationer compliance rates through proactive engagement and mentorship.
  • Participated in inter-agency collaboration meetings, fostering stronger communication between probation services and local law enforcement.

Affiliations

  • American Academy of Criminal Justice Sciences (ACJS)
  • American Marketing Association
  • Local Sheriff’s Office Internship Program
  • Academy of Criminal Justice Sciences (ACJS) Student Membership
  • Rotary International
  • National Criminal Justice Association (NCJA)
  • State Probation Officers Association of Colorado
  • National Organization of Forensic Social Work (NOFSW)
  • Juvenile Court of framework Intern
  • Association for Psychosocial Rehabilitation Services (APRS)

Certifications

  • Basic Mediation Skills Training - process
  • Cisco Certified Network Associate (CCNA)
  • Certified Forensic Interviewer (CFI) - standard
  • Specialized Certificate in Probation and Parole - system
  • Basic Certifications in Cognitive Behavioral Therapy (CBT) - Summit Group
  • Mandated Reporter Training - metric
  • Certified Business Analysis Professional (CBAP)
  • Fundamentals of Electronic Monitoring - system
  • Ethical Boundaries in Criminal Justice - process
  • Google Certified Professional Cloud Architect

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