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Skills

  • WAN Acceleration technologies
  • SolarWinds support
  • Cisco switching expertise
  • End-user training and support
  • Hardware lifecycle management
  • SNMP monitoring
  • Avaya proficiency
  • 802.1x experience
  • DDoS protection strategies
  • High-availability network solutions

Work Experiences

  • Analyzed and defined network requirements, optimization, and support for process projects.
  • Checked client and vendor technical specifications for adequacy, accuracy, and functionality.
  • Safeguarded data's forensic value and implemented monitoring, incident reporting, and response procedures.
  • Was in charge of application patches, data backups, security updates, and network configuration, as well as replacing boards, servers, and loading and testing software applications.
  • Assessed client networks.
  • Actively engaged with stakeholders to remediate complex network issue escalations, decreasing escalated tickets by 79% in under 10 weeks.
  • Analyzed post-implementation data.
  • Quickly identified and resolved network device issues, such as firewalls, process and framework.
  • Achieved zero downtime.
  • Acted as the primary point of contact for a multi-million-dollar project.

Summaries

  • Dedicated technology expert with a proven track record of performing accurate system repairs and troubleshooting.
  • Authored and delivered network best practices training for 5 end-users and administrators, achieving long-term improvements in daily network operations and security administration.
  • Certified expert in cybersecurity protocols.
  • Boosted operational availability.
  • Analytical Network Engineer with 11 years of infrastructure device administration and troubleshooting experience.
  • Exceptional planning, project management, and communication skills are available.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Clear understanding of risk assessment and vendor management as well as project management training.
  • Advocated for clients.
  • Achieved long-term improvements in network operations.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Centralized network device monitoring using Power BI, enhancing visibility and reducing incident resolution times by 28% minutes.
  • Delivered real-time network traffic analyses, ensuring compliance with SLAs and preventing service degradations in 2021.
  • Collaborated with on-site and remote teams to integrate SD-WAN technology, lowering branch office operational costs by 70%.
  • Provided monthly network performance reports to C-level executives, which led to 16% improvements in overall systems uptime.
  • Reviewed and refined network disaster recovery plans, reducing full-network recovery times by 81%.
  • Led the configuration and optimization of multi-site networks across 8 branches, resulting in a 60% reduction in latency.
  • Optimized firewall policies, improving network security posture which led to passing external security audits with zero major issues.
  • Developed DDoS mitigation strategies that prevented over 9 downtime hours per quarter, saving approximately framework.
  • Resolved escalated network outages within procedure by directly interfacing with ISPs and internal support teams.

Affiliations

  • Participant in the Information Systems Security Association (ISSA), focusing on network security audits and regulatory compliance like procedure.
  • Engaged with CompTIA's professional network, particularly in network redundancy planning and incident response protocols.
  • Member of the Global Information Assurance Certification Security Essentials (GIAC-GSEC) community, emphasizing network security assessments and optimizations.
  • Participate in the American Society for Industrial Security (ASIS) to stay informed on network auditing techniques and regulatory compliance.
  • Association of Information Technology Professionals
  • Regular attendee of the Cisco Live conference, staying updated on cutting-edge Cisco solutions for scalable infrastructure.
  • Certified Wireless Network Professional (CWNP), leveraging expertise in wireless network design and client performance improvements.
  • Engaged with the Enterprise IoT Open Group (EIoT), applying knowledge of network architecture to IoT-ready infrastructural designs.
  • Active participant in the Network Security Monitoring Working Group, focusing on maintaining secure environments through real-time analytics and network forensics.
  • Project Management Institute

Certifications

  • Dell EMC Proven Professional Networking Track
  • Cloud Networking with Google Cloud Professional Certification
  • VMware Certified Professional - Data Center Virtualization (VCP-DCV)
  • Multi-Cloud Network Specialist Certification - category
  • Certified Wireless Network Administrator (CWNA)
  • Certified Kubernetes Networking Specialist
  • Certified in the Governance of Enterprise IT (CGEIT)
  • CCIE Data Center by framework
  • Fortinet NSE 4 - Network Security Professional
  • Certified Information Systems Security Professional (CISSP) from Brightline

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