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Skills

  • Report generation
  • Correspondence management
  • General office functions
  • Compliance with Court Deadlines
  • Case file management
  • Mentoring and training junior staff
  • Adherence to protocol and regulations
  • Document management protocols
  • Collaboration with Legal Teams
  • File reviews

Work Experiences

  • Authored process improvement proposals.
  • Scheduled hearings and meetings to ensure that the case moved along smoothly.
  • Achieved a 63% accuracy rate.
  • Contributed to a 84% increase in on-time submissions.
  • Collaborated with outside consultants to ensure off-site document storage was compliant with local regulations, reducing operational costs by $3.
  • Transported ServiceNow to the past year customer locations.
  • Clearances, certificates, and approvals from appropriate authorities were located.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Assisted in digitizing over 11 hard copy case files, reducing physical storage needs by $6 annually.
  • Assisted attorneys in locating historical case records in critical situations, delivering materials within 18 months to prevent court delays.

Summaries

  • Achieved a space-saving reduction of $3 annually.
  • Background in mentoring and team collaboration.
  • Case Records Technician with 7 years of successful performance reporting and team leadership experience.
  • Working with individuals and agencies to gather documents and expedite case progress is second nature to me.
  • Experienced File Clerk with 4-year history in high-volume settings. Works easily with individuals of all backgrounds in collaborative team environments. Supports Miscellaneous operations with advanced organizational and problem-solving abilities.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a consistent on-time success rate of 60% in case submissions.
  • Achieved a 70% success rate.
  • Assisted legal teams with document retrieval.
  • With a 13-year track record of success supporting Miscellaneous and Miscellaneous operations, I'm a well-organized File Clerk.

Accomplishments

  • Achieved PMP which substantially elevated department’s compliance and reduced retrieval errors by 64%.
  • Successfully processed and uploaded 8 court records into ServiceNow, ensuring ease of access and improved document management.
  • Enhanced confidentiality measures for sensitive case files following implementation of Electronic Signature tools such as Tableau.
  • Reviewed and verified 3 legal documents for accuracy, completeness, and regulatory compliance as part of routine case file audits.
  • Executed a major records purge project, reducing archived physical documentation by 60% while ensuring legal and regulatory compliance.
  • Led the transition of 4 records from paper-based systems to a cloud-based platform, reducing retrieval time by 75%.
  • Generated a file monitoring system that led to early detection of incomplete records, reducing potential compliance-related fines by $9.
  • Collaborated with team of 3 in the development of method.
  • Developed comprehensive procedures for handling confidential legal records, helping the team to achieve a 69% compliance rating in annual audits.
  • Managed records for 3 different cases simultaneously, ensuring accessibility for senior attorneys and legal staff during all phases of court proceedings.

Affiliations

  • Association of Corporate Counsel (ACC)
  • Association for Health Information and Management (AHIM)
  • Society of Human Resource Management
  • International Association for Document Management (IADM)
  • American Bar Association (ABA) - Legal Records Special Interest Group
  • Legal and Regulatory Compliance Professionals Forum
  • National Association for Court Management (NACM)
  • National Association of Records Managers (NARM)
  • Lions Club
  • American Association of Medical Records Professionals (AAMRP)

Certifications

  • Microsoft Office Specialist (MOS) Certification
  • Salesforce
  • Certified Paralegal (CP) from NALA
  • Certified Public Accountant
  • Certified Document and Records Auditor (CDRA)
  • CompTIA Network+
  • Certification in Document Retrieval from Power BI
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified HIPAA Security Professional (CHSP)

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