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Skills

  • Color correction
  • Standard equipment
  • Merchandising skills
  • Operational improvement
  • Business operations
  • Resource allocation
  • Communications
  • Process improvement
  • Supervision
  • Pricing tool development

Work Experiences

  • Taught employees how to handle money, print photos, and restock supplies in a safe and efficient manner.
  • Planned and implemented innovative strategies to meet goals and increase long-term profitability.
  • Achieved 21% increase on post-launch surveys.
  • Planned and executed events and marketing programs that resulted in 5 times the number of qualified leads that were expected.
  • Retained clients to increase brand awareness and generate leads while managing internal and external marketing campaigns and programs.
  • Was in charge of photo lab inventory, ordering toner, ink, and paper when supplies were running low.
  • Created project workflows that took into account available time and framework resources, as well as the desired product requirements.
  • Worked with senior sales, engineering, and other business development executives to develop vertical market best practices marketing initiatives and media positioning.
  • Achieved a 23% increase in on-time project delivery.
  • Achieved 69% growth in online conversions.

Summaries

  • Strengths in client relations and workflow optimization backed up by Miscellaneous training.
  • Customer-focused Sales Representative with 4 years of experience solving problems for clients.
  • Design and development of successful program embedded software applications in the past.
  • Proven track record of accomplishment in detail-oriented work and a forward-thinking mindset.
  • Achieved a 34% reduction in delivery time.
  • Motivated Digital Project Manager with experience managing large-scale projects, including budgeting and administration.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Achieved a 44% uptick in conversion rates.
  • Achieved a 46% reduction in project timelines.
  • Maintaining development momentum while remaining laser-focused on prescribed business goals is a skill I've honed.

Accomplishments

  • Trained
  • Collaborated with team of 3 in the development of system.
  • Identified and eliminated bottlenecks in stakeholder communication protocols, which resulted in a 74% faster project completion time.
  • Crafted digital marketing strategies that improved ROI by 24% over metric, resulting in a significant impact on overall revenue growth.
  • Won
  • Documented
  • Automated A/B testing processes resulting in a 60% drop in campaign errors and improving overall testing speed by standardx.
  • Resolved product issue through consumer testing.
  • Recorded
  • Recommended

Affiliations

  • Certified Digital Project Manager (CDPM)
  • National Association of Social Workers
  • Certified Professional in Agile Marketing (ICP-MKG)
  • Interactive Advertising Bureau (IAB)
  • American Society of Safety Professionals
  • Society of Digital Agencies (SoDA)
  • Project Management Institute
  • Digital Project Managers Network
  • International Institute of Business Analysis (IIBA)
  • Agile Leadership Network

Certifications

  • Microsoft Azure Fundamentals Certification
  • Certified Associate in Project Management (CAPM) - Project Management Institute (PMI)
  • Certified in ITIL Foundation Certificate in IT Service Management
  • Google Ads Certification
  • Certified Digital Project Manager (CDPM) - method
  • Data-Driven Project Management Certification - process
  • Cisco Certified Network Associate (CCNA)
  • Zendesk Support Administrator Expert Certification - framework
  • Cisco Certified Internetwork Expert (CCIE)
  • PRINCE2 Foundation Certification – AXELOS

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