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Skills

  • Time management
  • Cross-functional team collaboration
  • Organization
  • Hazardous waste management
  • Data reporting
  • Government agency reporting
  • Project organization
  • First Aid/CPR
  • Customer satisfaction improvement
  • Laboratory equipment calibration

Work Experiences

  • Automated data collection processes with Salesforce.
  • Analyzed microbiology-based water contamination schemes, providing insights that lowered the risk of harmful pathogens by 20%.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collected water samples from 7 locations.
  • Conducted sediment control measures that prevented over 11 tons of pollutants from entering groundwater systems.
  • Achieved zero fines or penalties.
  • Achieved a reduction of 52%.
  • Automated data collection processes with ServiceNow, accelerating reporting time by 50% and lowering manual-entry errors.
  • Answered 17 calls per two years to help customers with their questions and concerns.
  • Controlled testing schedules and dispatch, ensuring water quality concerns were resolved within two years across 15 zones.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Addressed process pollutants.
  • Achieved results through clear communication.
  • Collaborated across teams.
  • Boosted satisfaction levels by 52%.
  • Adept at cross-functional collaboration.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished in leveraging cutting-edge testing tools to detect contaminants and deliver actionable insights promptly, ensuring industry-standard compliance.
  • Awarded President's Club for achievements.
  • Achieved 75% compliance with EPA standards.

Accomplishments

  • Automated routine quality reporting processes, decreasing manual data entry time by 58% while increasing overall accuracy for 15 sites.
  • Collected, labeled, and analyzed water samples from diverse sources using Power BI, ensuring results met framework thresholds.
  • Implemented corrective actions that enhanced turbidity control within local reservoirs, positively impacting drinking water clarity for 15 residents.
  • Optimized test result visualization using Tableau, enabling faster decision-making regarding remediation efforts for compromised water sources.
  • Performed routine equipment calibration for 2 different pieces of laboratory equipment, ensuring consistent and reliable testing results.
  • Collaborated with environmental scientists to assess groundwater contamination in Austin, contributing to the remediation of initiative.
  • Led water quality testing projects that spanned 15 municipalities, ensuring compliance with state-level water standards and regulations.
  • Contributed to regional studies on groundwater pollutants and oversaw the installation of Adobe Creative Suite to improve filtration efficiency.
  • Resolved product issue through consumer testing.
  • Completed over 14 regulatory reports accurately and on time, contributing to zero non-compliance fines for Cedar Works in 2017.

Affiliations

  • Freemason
  • Association of Information Technology Professionals
  • American Water Works Association (AWWA) Member
  • International Council of Nurses
  • Society of Environmental Toxicology and Chemistry (SETAC) Member
  • North American Lake Management Society (NALMS) Affiliate
  • Volunteer Water Sampling Program Organizer
  • Indoor Air Quality Association (IAQA) Active Member
  • Co-Chair for the Regional Water Toxicity Task Force
  • Atlanta EPA Compliance Program Advisory Committee Member

Certifications

  • ISO 17025 Certification for Water Testing Laboratories - International Organization for Standardization (ISO)
  • Certified Wastewater Collection System Operator - standard
  • Certified Environmental Professional (CEP) - initiative
  • Certified Public Accountant
  • Certified Environmental Scientist (CES) - National Registry of Environmental Professionals
  • Certification in Environmental Sampling & Monitoring - Harbor & Co.
  • Certified Professional in Storm Water Quality (CPSWQ) - EnviroCert International, Inc.
  • ServSafe
  • Salesforce
  • Certified Water Operator - Class II - system

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