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Skills

  • Team Leadership
  • Food preparation
  • Regulatory compliance
  • Dinner service planning
  • Problem resolution
  • Data Management
  • Contract negotiation
  • Risk management processes and analysis
  • Organization
  • Team building

Work Experiences

  • Answered 3 calls per two years to help customers with their questions and concerns.
  • Analyzed underwriting trends across Salesforce.
  • Adjusted risk assessment strategies.
  • Oversaw the delivery of standard project by procedure team, which resulted in process.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Had an excellent attendance record and was always on time for work.
  • Educated clients on factors such as investment levels, funding sources, and strategic timing that affect successful capitalization.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Achieved a 15% reduction in claims.
  • Entered data into the Asana system, including payments, account information, and call logs.

Summaries

  • Accomplished professional with keen insight into underwriting guidelines, continuously driving improvements that resulted in a 15% reduction in company claims.
  • Standard are well-understood.
  • Achieved a 28% improvement in risk mitigation.
  • Arrange for effective negotiations between companies and clients in order to establish sound investments.
  • Achieved results through effective collaboration.
  • Collaborate with members of the team from various disciplines to coordinate investment deals, optimize investment types, find funding, and meet client goals.
  • Knowledgable in a variety of design and testing methodologies.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 50% reduction in manual review times.

Accomplishments

  • Documented and resolved metric which led to framework.
  • Evaluated complex risk profiles and recommended appropriate policy adjustments, resulting in a combined ratio reduction of 12%.
  • Collaborated with team of 11 in the development of program.
  • Conducted competitive market analysis for the Adobe Creative Suite line, ensuring the company was well-positioned against competitors.
  • Reviewed and consolidated risk assessments, leading to a 7% increase in policy renewals compared to the previous year.
  • Consistently exceeded monthly underwriting quota by 34%, contributing to a 5% overall revenue increase for the underwriting department.
  • Negotiated policy terms and conditions with brokers, ensuring a 43% improvement in policyholder satisfaction and risk mitigation.
  • Led end-to-end underwriting process for 7 clients, resulting in accurate policy issuance and a 10% increase in customer satisfaction metrics.
  • Trained and mentored junior underwriters on premium calculation and risk assessment, improving departmental productivity by 44%
  • Reduced claims-processing time by 6 business days through innovative policy structuring and data-driven decision making.

Affiliations

  • Professional Liability Underwriting Society (PLUS)
  • Mortgage Bankers Association (MBA) – Insurance Affiliate Group
  • Project Management Institute
  • National Alliance for Insurance Education & Research
  • National Association of Insurance Commissioners (NAIC)
  • Society of Women Engineers
  • Toastmasters
  • Women in Insurance Leadership (WIL) Program
  • American Society of Safety Professionals
  • Rotary International

Certifications

  • RIMS-Certified Risk Management Professional (RIMS-CRMP)
  • Certified Insurance Counselor (CIC)
  • Accredited Commercial Risk Assessment Specialist
  • Certificate in Reinsurance (CIR)
  • Certified Public Accountant
  • Cyber Liability Coverage Specialist (CLCS)
  • Chartered Insurance Professional (CIP)
  • Financial Risk Manager (FRM)
  • Underwriting Leadership Certification (ULC) Brightline
  • Certificate in Risk Management Essentials Northwind

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