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Skills

  • Admissions counseling
  • Networking
  • Process improvement
  • Attention to detail in logistical planning
  • Communication skills
  • Public speaking and presentations
  • Tourism development
  • Campus tour leadership
  • Relationship development
  • Proficient in Portuguese

Work Experiences

  • Attended 11 recruitment events each month.
  • Contributed to a 38% increase in applications from target regions.
  • Advised prospective students on course selection.
  • Analyzed feedback to refine the admissions approach.
  • Boosted event visibility by 61%.
  • Contributed to the admissions office by organizing and attending 7 recruitment events each month, supporting a 75% rise in attendance.
  • Contributed to a 53% improvement in event feedback.
  • Achieved an Excellence Award for team innovation in 2024.
  • Assessed the impact of different outreach methods.
  • Contacted over 15 accepted students.

Summaries

  • Exceptional customer service and public speaking abilities.
  • Achieved a 77% increase.
  • Collaborated with multiple departments to enhance the onboarding experience, minimizing response times by 58% and increasing student satisfaction.
  • Achieved a 25% improvement in overall feedback.
  • Achieved a 31% increase in applications.
  • Presentation skills are excellent, and she is a true go-getter.
  • Tourism professional with a passion for all things artistic.
  • Collaborative team player who designed outreach strategies, resulting in a 39% increase in applications from underrepresented student populations.
  • Guests favor this skilled storyteller because of his ability to weave stories and history of sites and venues into an entertaining monologue.
  • Consistent performer in organizing high-school outreach programs.

Accomplishments

  • Monitored and reported on visitor feedback, leveraging actionable insights to improve tour content and structure, resulting in a 35% increase in satisfaction.
  • Facilitated virtual campus tours utilizing HubSpot, reaching over 7 students from procedure and boosting overall engagement by 38%.
  • Enhanced team communication by introducing a standardized system for tracking prospective student interactions, reducing missed follow-ups by 54%.
  • Collaborated with cross-functional teams to create student recruitment campaigns, facilitating a 50% boost in target program enrollments.
  • Streamlined the student visit request process, reducing administrative waiting times for tour confirmations by 27%.
  • Improved the overall student experience by assisting in the design of a student-facing FAQ portal, cutting inquiry response times by 76%.
  • Partnered with the admissions team to boost enrollment inquiries, contributing to a 32% rise in application submissions.
  • Trained and mentored 11 new Student Ambassadors, enhancing program effectiveness, which resulted in higher student satisfaction scores by 74%.
  • Conducted one-on-one virtual meetings with prospective students, answering inquiries and helping improve conversion rates by 42%.
  • Created detailed ambassador training documents and workflows, cutting the time required to onboard new team members by 72%.

Affiliations

  • National Honor Society for High School Scholars (NHSHSS)
  • National Collegiate Outreach Network (NCON)
  • Undergraduate Admissions Advisory Committee
  • Jaycees
  • Prospective Student Engagement Committee
  • American Marketing Association
  • Student Affairs Association at method
  • Freemason
  • Educational Outreach and Student Services Association
  • American Medical Informatics Association

Certifications

  • CRM Software Certification, Adobe Creative Suite
  • Certified Public Accountant (CPA)
  • Leadership in Higher Education Certificate
  • Certified Educational Planner
  • Certified Ambassador Program, Harbor & Co. University
  • Certified Peer Mentor Training
  • CompTIA Network+
  • NACAC ACT/SAT Test Center Certification
  • Social Media Analytics for Higher Education Outreach
  • Certificate in Student Affairs and Services

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