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Skills

  • Clinical protocol development and revision
  • Training and mentoring
  • Pharmacy operations management
  • Training and development
  • Educating caregivers on at-home wound care
  • Developing patient-specific wound care strategies
  • Collaboration with infection control departments
  • Accreditation coordination
  • Infection control procedures and protocols
  • Outpatient wound care consultation

Work Experiences

  • Communicated with patients while maintaining the confidentiality of their medical information.
  • Achieved a 51% reduction in follow-up visits.
  • Collaborated with multidisciplinary teams.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Achieved an Excellence Award in clinical excellence.
  • Compounding, mixing, packaging, and labeling procedures were all implemented by me.
  • Collaborated with senior leadership to implement strategic wound care improvements, contributing to a 61% reduction in treatment delays across departments.
  • Conducted telemedicine consults.
  • Adjusted wound care protocols.
  • Planned surgeries, handled pre-certifications, and double-checked insurance coverage.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Accomplished this within 12 months.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 69% reduction in chronic wound healing time.
  • Achieved a 56% improvement in treatment outcomes.
  • Wound Care Coordinator is a multi-talented Wound Care Coordinator who is consistently rewarded for planning and operational improvements.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Entry-level Pharmacy Manager with exceptional client relations and strategic planning knowledge.
  • Achieved a 80% reduction in new cases.

Accomplishments

  • Reduced wound infection rates by 24% through the introduction of new treatment protocols and infection control procedures.
  • Developed a wound care audit system, ensuring that 31% of treatment plans were fully compliant with health regulations.
  • Guided the introduction of framework, elevating patient satisfaction scores by 17%.
  • Facilitated joint wound care research publication in framework, advancing best practices in the field.
  • Mentored 14 nursing staff members to successfully obtain category, increasing certified staff ratio by 23%.
  • Introduced infection prevention measures that reduced cross-contamination incidents by 79%.
  • Spearheaded a facility-wide initiative that reduced wound complications post-surgery by 24% in 2015.
  • Devised individualized wound care plans for 17 patients, leading to a decline in infection rates of 75%.
  • Executed a targeted wound care education program, raising employee participation and certification by 41%.
  • Documented and resolved category which led to metric.

Affiliations

  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Jaycees
  • National Alliance of Wound Care and Ostomy (NAWCO)
  • University Affiliation for Clinical Wound Research Atlanta
  • American Nurses Association (ANA)
  • Society for Vascular Nursing
  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • Rotary International
  • Society of Wound Care Nurses

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Diabetic Wound Care Specialist (CDWC) by the National Alliance of Wound Care and Ostomy
  • National Alliance of Wound Care and Ostomy (NAWCO) Wound Care Certification (WCC)
  • Salesforce
  • Certified Public Accountant (CPA)
  • Evidence-Based Practice Certification from the Joanna Briggs Institute
  • Post-Acute Care Wound Specialist (PACWS) by the American Board of Wound Management
  • Continuing Education (CEU) in Pressure Injury Prevention and Treatment by Harbor & Co.
  • Healthcare Accreditation Certified Professional (HACP)
  • SHRM Senior Certified Professional (SHRM-SCP)

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