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Skills

  • Relationship building and retention
  • Comprehensive wound assessment and documentation
  • Clinical data interpretation and decision-making
  • Patient education on wound management
  • Inventory and restocking
  • Advanced wound dressing selection and application
  • Individualized wound care plan development
  • Training and mentoring
  • Occupancy strategies
  • Training and development

Work Experiences

  • Achieved an Excellence Award in clinical excellence.
  • Achieved a wound healing success rate of 57%.
  • Achieved 48% less errors.
  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Achieved a 62% decrease in follow-up surgeries.
  • Redesigned patient access and back-office workflow processes, resulting in a system-wide staffing cost reduction of 17%.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Collaborated with multidisciplinary teams to ensure timely delivery of treatments, achieving a wound healing success rate of 45% within 2020.
  • Achieved results in 14 months.

Summaries

  • Wound Care Coordinator with 6 years of successful workflow optimization and vendor management experience.
  • Achieved a 71% boost in patient satisfaction scores.
  • Achieved 83% improvement in patient outcomes.
  • Exceptional communicator and proven problem solver.
  • Achieved a 73% decrease in chronic wound complications.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved President's Club recognition.
  • Achieved results over 6 months at Phoenix.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.

Accomplishments

  • Developed a wound care audit system, ensuring that 31% of treatment plans were fully compliant with health regulations.
  • Led cross-functional wound care team responsible for scaling best practices across 2 hospital units.
  • Facilitated joint wound care research publication in framework, advancing best practices in the field.
  • Developed partnerships with healthcare product vendors, cutting supply expenses by $2 annually.
  • Developed infection control protocols that lowered postoperative wound complications by 76% at procedure.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Mentored 14 nursing staff members to successfully obtain category, increasing certified staff ratio by 23%.
  • Collaborated with medical suppliers and reduced wound dressing costs by $8 while maintaining high treatment quality.
  • Presented wound care research findings at process, receiving recognition for improving patient outcomes.
  • Spearheaded a facility-wide initiative that reduced wound complications post-surgery by 24% in 2015.

Affiliations

  • Society of Tissue Viability
  • Project Management Institute
  • American Society of Safety Professionals
  • American Board of Wound Management (ABWM)
  • American Marketing Association
  • The Joint Commission Certified Wound Care Program (JWCP)
  • Chronic Wound Care Management Advisory Council
  • Rotary International
  • Society for Vascular Nursing
  • Risk Management and Patient Safety Institute (RMPSI)

Certifications

  • ServSafe
  • Project Management Professional (PMP)
  • Certification in Wound, Ostomy, and Continence (CWOCN) by the WOCNCB
  • Google Certified Professional Cloud Architect
  • Certification in Skin and Wound Management (CSWM) by the Wound Care Education Institute (WCEI)
  • Certified Rehabilitation Registered Nurse (CRRN) by the Association of Rehabilitation Nurses
  • Certified in Infection Control (CIC) by the Certification Board of Infection Control and Epidemiology
  • Advanced Certified Wound Care Specialist (ACWCS) by the American Board of Wound Healing
  • Certified Wound Care Nurse (CWCN) by the Wound, Ostomy and Continence Nursing Certification Board (WOCNCB)
  • CompTIA A+ Technician

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