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Skills

  • Regulatory compliance
  • Cultural competency in client care
  • Compliance with HIPAA and patient privacy laws
  • Crisis intervention
  • Skill-building exercises
  • Emotional regulation support
  • Experience with dual-diagnosis patients
  • Basic life support (BLS) certified
  • Menu planning
  • Client relapse prevention strategies

Work Experiences

  • Conducted stress management sessions.
  • Kept track of each patient on a daily basis.
  • Conducted daily rounds and entered behavior tracking data, improving documentation accuracy by 30% in 2024.
  • Was able to identify people who were under the influence of drugs or alcohol, as well as the typical behaviors associated with each.
  • Assessed new clients upon admission.
  • Assessed new clients upon admission, including conducting psychosocial evaluations resulting in better-tailored care plans.
  • Administered medications per protocol.
  • Achieved a 41% decrease in adverse medication events.
  • Boosted client participation by 34% over 6 months.
  • Adjusted treatment plans when necessary.

Summaries

  • Dedicated program support specialist with experience assessing the behavioral and physical needs of initiative clients.
  • Achieved zero serious incidents over 3 months.
  • Achieved results over 18 months.
  • Competent Behavior Health Technician with a thorough understanding of behavioral health program requirements, support strategies, and skill-building methods.
  • Interested in a new challenging position and possessing 7+ years of experience in the field.
  • Achieved a 73% decrease in client drop-out rates.
  • Achieved zero critical incidents for over 17 months.
  • Boosted attendance and engagement by 68%.
  • Boosted client well-being through family and therapist collaboration.
  • Known for maintaining a positive attitude and consistently outperforming expectations.

Accomplishments

  • Successfully integrated crisis management protocols, reducing critical incidents by 9 occurrences within the first one year.
  • Documented and resolved initiative which led to process.
  • Provided therapeutic emotional support and assisted in implementing de-escalation techniques, contributing to a 57% reduction in restraint use.
  • Collaborated with team of 18 in the development of framework.
  • Managed patient behavioral data entry and reporting using Workday, improving report timeliness by 41%, enabling quicker therapeutic adjustments.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in crisis de-escalation, applying advanced intervention techniques, reducing emergency interventions by 13 incidents per month.
  • Coordinated care plans with social workers and therapists for a caseload of 15 patients, ensuring continuity of care and seamless discharge transition.
  • Led weekly DBT-informed workshops on emotional regulation, attended by an average of 10 clients, contributing to a 18% improvement in patient response to stressors.
  • Created individualized patient progress charts, speeding up therapist reviews by 20% during clinical team meetings.

Affiliations

  • Crisis Prevention Institute (CPI) Certified program
  • American Association for Psychoanalysis in Clinical Social Work
  • National Council for Mental Wellbeing
  • Society of Women Engineers
  • Lions Club
  • Freemason
  • National Association of Social Workers
  • American Board of Psychiatry and Neurology Affiliate
  • International Association of Administrative Professionals
  • National Association of Behavioral Health (NABH)

Certifications

  • First Aid/CPR Certified
  • Certified Autism Specialist (CAS) – 2019 | system
  • Certified in Cognitive Processing Therapy (CPT) – 2020 | process
  • Registered Behavior Technician (RBT) - 2018 | Summit Group
  • Basic Life Support (BLS) Certification – 2018 | program
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Peer Support Specialist (CPSS) – 2016 | Ohio
  • CompTIA A+ Technician

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