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Skills

  • Relationship development
  • Multitasking in stressful environments
  • Compliance with privacy regulations (HIPAA)
  • Speech recognition technology
  • Clinical note entry during trauma cases
  • Patient flow management
  • Records maintenance professional
  • Organization
  • Diagnostic detail accuracy
  • Customer service

Work Experiences

  • Fixed grammatical, spelling, and syntax errors.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Collaborated with healthcare providers to complete patient records, including history of present illness (HPI), review of systems (ROS), and physical exams for 15 daily cases.
  • Created real-time documentation of patient-provider interactions.
  • Achieved a 30% improvement in team accuracy.
  • Collaborated with healthcare providers.
  • Collaborated with nursing staff.
  • Assisted doctors in documenting and reviewing encounter summaries, facilitating billing efficiency by increasing revenue capture by $5 in 2021.
  • Assisted with administrative tasks during high census periods.
  • Achieved this in one year.

Summaries

  • Boosted operational efficiency by 15%.
  • Collaborated effectively with physicians and nursing staff.
  • Consistently met speed and accuracy benchmarks.
  • Accomplished Emergency Room Scribe.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Achieved 25% faster data access.
  • Assisted in the entry of diagnostic summaries.
  • Within Healthcare, senior Emergency Room Scribe and outstanding performer in workflow optimization and stakeholder engagement.
  • With fluency in Japanese and Spanish, I am communicative and collaborative.
  • Captured physician notes accurately.

Accomplishments

  • Successfully coordinated physician orders for urgent diagnostic tests, reducing turnaround times for time-sensitive labs and imaging by 43%.
  • Operated effectively under time-sensitive and high-stress situations, ensuring physician documentation quality and accuracy across 12 urgent patient cases daily.
  • Managed the documentation of patient chief complaints and clinical impressions for 8 physicians, leading to a smoother transition between patient evaluations in the ER.
  • Reduced average chart completion time by 37% by ensuring concise and thorough data entry using Asana.
  • Consistently achieved a 82% audit pass rate by ensuring data entry aligned with insurance requirements and medical coding standards.
  • Resolved product issue through consumer testing.
  • Maintained HIPAA compliance at all times while handling sensitive patient information in alignment with hospital protocols.
  • Developed a training program that successfully reduced the onboarding time of new ER scribes by 18% while maintaining strict adherence to compliance protocols.
  • Improved overall physician efficiency by accurately charting patient encounters for more than 9 patients per shift in a high-volume ER setting.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Volunteer at framework, Emergency Department
  • Association of Information Technology Professionals
  • American Association of Medical Assistants (AAMA)
  • Toastmasters
  • Association for Computing Machinery
  • Member of Clinical Research Society (CRS)
  • American Medical Informatics Association (AMIA)
  • Health Information and Management Systems Society (HIMSS)
  • American Society of Safety Professionals
  • Association of Healthcare Documentation Integrity (AHDI)

Certifications

  • Certified Medical Scribe Professional (CMSP)
  • Certified Electronic Health Records Specialist (CEHRS)
  • Healthcare Provider CPR Certification by program
  • Advanced Cardiovascular Life Support (ACLS) Certification
  • Google Certified Professional Cloud Architect
  • OSHA Healthcare and Emergency Preparedness Certification
  • Certified Basic ECG Interpretation by Lakeside Partners
  • Microsoft Certified Systems Engineer (MCSE)
  • Emergency Medical Technician (EMT-B) Certification
  • ICD-10-CM for Outpatient Services Certification

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