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Skills

  • Error Reduction Strategies
  • Cross-departmental collaboration
  • Sorting and labeling
  • Automation in data entry processes
  • Backlog reduction strategies
  • Data discrepancy resolution
  • Business operations
  • Organization
  • Maintenance of HIPAA compliance
  • AR/AP

Work Experiences

  • Developed a quality control protocol.
  • Was in charge of document management, which included organizing forms, photocopying, filing records, preparing correspondence, and creating reports.
  • Created easy-to-understand reports.
  • Decreased document retrieval time by 4 minutes per request.
  • Contributed to the successful digitization of 2 paper files.
  • Collaborated with human resources to streamline the submission process.
  • Obtained scanned documents and entered them into a database.
  • Assisted the IT department.
  • Achieved a 27% team productivity increase.
  • Assisted in the development of an electronic medical record (EMR) initiative.

Summaries

  • Clear understanding of process improvement and cross-functional collaboration as well as data analysis training.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Achieved a team productivity boost of 32%.
  • Audits patient data records.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at handling insurance record discrepancies and medical claims processing, reducing billing errors by 46% in previous roles.
  • By prioritizing and communicating with teammates, I am effective at managing project deadlines.
  • Independent problem-solver with a focus on data precision and consistency.
  • Within Healthcare, senior Medical Data Entry Clerk and outstanding performer in data analysis and project management.
  • Achieved a 33% reduction in patient claim processing times.

Accomplishments

  • Processed insurance claims for 15 patients daily, ensuring compliance with company and industry standards, accelerating reimbursements.
  • Utilized Asana to audit and report data discrepancies, resulting in correction of 18 inaccurate patient records.
  • Resolved product issue through consumer testing.
  • Created custom data validation rules that improved record entry accuracy by 38%, reducing errors in patient reports.
  • Trained 15 new hires on medical data entry best practices, including how to manage sensitive patient information according to HIPAA guidelines.
  • Worked with compliance officers to develop new guidelines for medical records processing, which resulted in a 51% reduction in report turnaround time.
  • Led a team effort that updated over 6 patient insurance records in less than 15 weeks, ensuring full compliance before audits.
  • Collaborated with physicians and administrative teams to accurately update over 3 patients’ medical conditions and treatment plans.
  • Assisted with integration and data migration during a hospital-wide switch to a new EHR system, ensuring that 50% of legacy data was successfully incorporated.
  • Created an automated workflow for archiving medical records, reducing manual entry by 21% and freeing up staff for critical tasks.

Affiliations

  • Leadership role in hospital administers training in 2017
  • Certified Healthcare Data Analyst (CHDA) through AHIMA
  • Certification in Healthcare Record Auditing (CHRA) by AHIMA
  • Certified Specialist in Electronic Health Records (CSEHR) from system
  • Attended National Conference on Data Processing in Healthcare at Phoenix in 2015
  • National Association for Healthcare Quality (NAHQ)
  • Society of Women Engineers
  • Participation in ServiceNow hands-on workshops at industry conferences in 2017
  • Electronic Health Record Association (EHRA)
  • Association for Clinical Data Management (ACDM)

Certifications

  • Salesforce
  • Data Management and Reporting Certification - Ironclad Systems
  • Certified Medical Insurance Specialist (CMIS) - Vantage
  • Advanced Certification in Patient Data Management - Vantage
  • Cisco Certified Network Associate (CCNA)
  • Certified Medical Reimbursement Specialist (CMRS) - Harbor & Co.
  • Certified Data Analyst for Healthcare (CDAH) - Harbor & Co.
  • ServSafe
  • Certified Specialist in Healthcare Data Management (CSHDM) - Ironclad Systems
  • Certified Specialist in Medical Records Management - Ironclad Systems

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