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Skills

  • Quick learner
  • Cross-departmental collaboration
  • Customer needs assessment
  • Safety measures
  • CRM Systems
  • Microsoft Office
  • Process improvement
  • Bilingual in Mandarin
  • Tax preparation
  • Excel in framework

Work Experiences

  • Inspired employees to succeed and identified areas for improvement, resulting in a 15% increase in efficiency.
  • Was in charge of deck maintenance and upkeep, as well as reporting any anomalies to Deck Cadet.
  • Was in charge of training, mentoring, and teaching effective sales techniques to a group of 15 salespeople.
  • Aided senior officers in decision-making.
  • Looked for flaws in life-saving and visual-signaling equipment.
  • Conducted research to find appropriate answers to customer questions.
  • Achieved certification renewals with no deficiencies.
  • Taught employees how to deal with difficult customers and difficult situations.
  • Loaded, stored, and securely transferred bunkers, oils, and bilge to maintain safety and protect the environment.
  • Returned change and currency and processed debit and credit card payments with a 14% accuracy rate.

Summaries

  • Deck Cadet with 14 years of successful cross-functional collaboration and stakeholder engagement experience.
  • Adept at identifying vessel risks.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Customer-focused Sales Representative with 5 years of experience solving problems for clients.
  • Costs were consistently reduced while profits were increased.
  • Assisted with vessel loading and ballast management.
  • When it comes to following directions and using modern GPS systems, I'm a natural.
  • Design and development of successful process embedded software applications in the past.
  • After long hours, he was successful in remaining professional and alert while maintaining comprehensive ship care.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.

Accomplishments

  • Streamlined
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Applied knowledge of ballast water management systems, ensuring compliance with PMP standards for eco-friendly ballast handling.
  • Initiated
  • Business Development: Initiated two key partnerships which resulted in metric revenue growth.
  • Researched
  • Recorded
  • Documented and resolved framework which led to program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Ensured

Affiliations

  • Participant - Atlanta Maritime Security Summit
  • Cadet Participant – International Maritime Pilots' Association (IMPA)
  • International Association of Ports and Harbors (IAPH) – Cadet Program
  • American Marketing Association
  • Cadet Training Program - Lloyd's Register Group
  • Cadet Portfolio with framework on Marine Occupational Safety Standards
  • Society of Human Resource Management
  • Active Member - Global Maritime Forum
  • Participant in 2024 World Maritime Day events organized by method
  • Membership in the American Bureau of Shipping (ABS) – Cadet Class

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Proficiency in Ship Stability and Trim for Deck Officers
  • Google Certified Professional Cloud Architect
  • Proficiency in Planned Maintenance System (PMS)
  • Marine Environmental Awareness Certification
  • CompTIA A+ Technician
  • STCW Basic Safety Training (BST) Certification
  • CompTIA Network+
  • Certificate in Advanced Cargo Handling Techniques
  • Certificate of Competency - Officer in Charge of a Navigational Watch

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