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Skills

  • Process improvement
  • Consistent craftsmanship under pressure
  • Safety and compliance
  • Team building
  • Advanced flooring techniques application
  • Customer relations
  • First Aid/CPR
  • Job site problem-solving
  • MS Office
  • System repairs

Work Experiences

  • Achieved a 76% decrease in repair costs.
  • Achieved reduced installation times.
  • Achieved zero violations across 17 inspections.
  • Achieved cost reduction of $10.
  • Avoided delays with suppliers.
  • Adhered to security protocols.
  • Delivered constant updates and reports to construction teams, ensuring each stage of the vinyl installation progressed as expected.
  • Contributed to a Denver-based commercial project.
  • Completed project within 2 weeks.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Expert at planning facility maintenance to reduce downtime and safety risks.
  • Achieved zero violations across 7 inspections.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strong mechanical and technical skills, as well as a keen attention to detail.
  • Achieved high-impact results in functionality.
  • Client-centric Vinyl Installer.
  • Boosted repeat customer business by 35%.
  • Vinyl Installer with 7 years of successful strategic planning and budget management experience.
  • Achieved a 52% decrease in repair and replacement costs.
  • With a focus on quality and efficiency, well-versed in equipment troubleshooting and repair.

Accomplishments

  • Utilized digital design software to provide clients with visual mockups of finished projects, which resulted in a 57% increase in project approval rates.
  • Served as the main point of contact between clients and installers, resolving conflict issues on-site and increasing client retention by 79%
  • Developed and maintained client relationships through follow-up calls post-installation, increasing repeat business revenues by $2 annually.
  • Collaborated with architects to ensure vinyl selections met both aesthetic and performance needs, reducing redesign costs by 32%.
  • Documented and resolved initiative which led to process.
  • Resolved product issue through consumer testing.
  • Collaborated with design teams on metric to create custom vinyl flooring solutions that met both functional and aesthetic requirements, enhancing client satisfaction.
  • Scheduled and coordinated vinyl installation projects, ensuring completion ahead of deadlines in 2 high-traffic commercial properties across Portland.
  • Developed relationships with local suppliers, reducing material lead times by 15 days and ensuring projects stayed on schedule.
  • Trained new hires on advanced vinyl cutting techniques and heat welding methods, decreasing on-site installation times by 51% for seamless finishes.

Affiliations

  • International Surface Event (TISE) Membership
  • Professional Flooring Installers Network
  • American Floorcovering Alliance (AFA)
  • Society of Architectural Historians (SAH) – Collaborative Architectural Installation Working Group
  • Institute of Construction Management Professionals (ICMP)
  • Lions Club
  • International Concrete Repair Institute (ICRI)
  • Certified Floorcovering Installers Association (CFI)
  • Tile Contractors’ Association of America (TCAA)
  • National Association of Home Builders (NAHB)

Certifications

  • Carpet and Vinyl Installation Certification – Floor Educational Research (FER) Center 2017
  • Microsoft Certified Systems Engineer (MCSE)
  • OSHA 10-Hour Safety Certification - 2021
  • Certified Professional Installer in Resilient Flooring – Resilient Floor Covering Institute (RFCI) 2024
  • Certified Flooring Installer (CFI) 2022
  • Commercial Vinyl Flooring Installer – National Institute of Floor Installers (NIFI)
  • Moisture Testing Certification – Concrete Moisture Control Institute 2017
  • ServSafe
  • Precision Vinyl Measuring and Cutting Certification – International Artisan Floors 2023
  • Project Management Professional (PMP)

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