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Skills

  • Budgets
  • Bill computation
  • Upselling techniques
  • Cash handling expert
  • Food processing
  • Metric equipment
  • Conflict resolution
  • Managing changing priorities
  • Item promotion
  • Operational improvement

Work Experiences

  • Boosted delivery efficiency by implementing a task prioritization system that reduced average delivery times by 71% minutes.
  • Boosted sales in the specialty pizza category by $18 monthly.
  • Boosted productivity by 66% during rush hours.
  • Achieved highest food safety inspection score in Raleigh in 2016.
  • Made the same dishes several times a day with the same level of care, attention to detail, and quality.
  • Unloaded 15 delivery trucks per two years to place food and ingredients in designated areas.
  • Boosted sales by $8 in 6 months.
  • Contributed to a 15% increase in customer satisfaction.
  • Conducted quality assessments on outgoing orders.
  • Achieved a 44% drop in allergy-related customer complaints.

Summaries

  • Pizza Maker with experience working in initiative restaurants and cafes who is goal-oriented.
  • Pizza Maker with 8 years of experience filling orders for customers through teamwork.
  • Customer satisfaction was achieved by precisely cooking various menu items in accordance with requests.
  • Chef de cuisine in a restaurant with excellent cooking skills and a strong understanding of food safety.
  • Pizza Maker is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Bar procedures and liquor laws, as well as a recent license in the preparation and sale of alcoholic beverages.
  • Create, develop, and implement cost-cutting and efficiency-enhancing initiatives.
  • Dedicated pizza chef who can work quickly and under pressure in high-volume environments.
  • Developed a rapport with management and staff by providing excellent service and engaging in personal interactions.
  • Personable fast food employee with a track record of cultivating customer satisfaction and loyalty.

Accomplishments

  • Oversaw 18% decrease in customer complaints.
  • Integrated
  • Trained
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Registered 14 customers for the store's loyalty program.
  • Awarded "Outstanding Employee" in 2020.
  • Resolved product issue through consumer testing.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Design: Responsible for creative design for prominent category.
  • Guided

Affiliations

  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Foodservice Consultants Society International (FCSI)
  • Certified Italian Pizza Maker Program Graduate
  • Hospitality Sales and Marketing Association International (HSMAI)
  • International Business Foodservice Organization (IBFO)
  • Society of Women Engineers
  • World Pizza Champions Team
  • Artisan Baking Institution (ABI)
  • Lions Club

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Food and Beverage Cost Control Certificate
  • Google Certified Professional Cloud Architect
  • Professional Food Waste Management Certification
  • CompTIA Security+
  • Certified Training Professional for Food Establishments
  • Certified Protection Officer (CPO)
  • Salesforce
  • Advanced Pizza Dough Techniques and Fermentation Certification
  • Microsoft Certified Systems Engineer (MCSE)

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