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Skills

  • Process improvement
  • File and records management
  • Team building
  • Weapons training
  • Team management
  • Criminal laws
  • De-escalation techniques
  • Relationship development
  • Policy development and enforcement
  • Confidentiality and ethical decision-making

Work Experiences

  • Achieved 84% compliance adherence.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Inmate crews working on maintenance, operations, farming, and construction projects were under my supervision.
  • Achieved a 19% boost in staff retention.
  • Achieved a 38% decrease in false grievances from inmates.
  • Transported Workday to one year customer locations.
  • Achieved accreditation renewal every 14 years.
  • Completed sanitation and maintenance inspections in the dorms and reported the findings to management.
  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Correctional Officer dedicated to maintaining order in prison and jail settings by enforcing rules and regulations.
  • Achieved success in time management.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • With sound judgment and reasoned thinking demonstrated over a 3-year industry history, handles difficult inmates and high-pressure situations.
  • Achieved facility accreditation renewals every 12 years.
  • Assistant Warden is a multi-talented Assistant Warden who is consistently rewarded for planning and operational improvements.
  • Achieved 82% staff safety improvements.
  • Years of experience in corrections and law enforcement.
  • Assistant Warden with 18 years of successful quality assurance and vendor management experience.
  • Achieved a 70% boost in team performance.

Accomplishments

  • Resolved product issue through consumer testing.
  • Reduced inmate grievances by 57% through re-designing the complaint submission and resolution processes, ensuring timely follow-up on all cases.
  • Reduced overall facility incidents by 83% through proactive risk management and implementation of staff training programs.
  • Implemented structured case management procedures, streamlining inmate needs assessments and improving rehabilitation program uptake by 51%.
  • Trained correctional officers on the latest technologies, resulting in a 73% increase in system usage efficiency with reduced incidents of human error.
  • Documented and resolved system which led to metric.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully negotiated partnerships with external rehab programs, facilitating job placements for inmates post-release and boosting employment rates by 36%.
  • Initiated staff performance evaluation systems, improving overall staff morale and decreasing staff turnover by 15% over 8 years.
  • Assisted in the transitional planning for new facility technology integration, reducing implementation time by 18% while maintaining service continuity.

Affiliations

  • National Law Enforcement Corrections Technology Center (NLECTC)
  • Involvement with Mental Health in Corrections Program at category
  • American Jail Association (AJA)
  • Association for Computing Machinery
  • American Society of Safety Professionals
  • Successful completion of Leadership Development Program at standard
  • Membership in law enforcement oversight and accountability committee for Denver
  • Society of Human Resource Management
  • Project Management Institute
  • Association of Information Technology Professionals

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Hostage Negotiation Certification – National Tactical Officers Association
  • First Aid/CPR Certified - American Red Cross
  • Prison Rape Elimination Act (PREA) Training Certification
  • Certified Prison Rape Elimination Act Auditor - method
  • Certified Jail Manager (CJM) - American Jail Association
  • Apple Certified Associate (ACA)
  • Incident Command System (ICS) Certification - Federal Emergency Management Agency (FEMA)
  • Inmate Management Certification - standard

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