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Skills

  • Tax and duty fee requirements
  • Government policy regulations
  • Baggage and cargo protocols
  • Customer service
  • Problem resolution
  • Operational improvement
  • Budget Management and Cost Control
  • Supervision
  • Risk assessment and mitigation
  • Customs law and regulation enforcement

Work Experiences

  • Contributed to operational improvements in 2020.
  • Certified the inspection team on biometric technology.
  • Captured criminals responsible for smuggling $4 worth of goods.
  • Certified over 8 CBP officers.
  • Conducted thorough audits of cargo shipments, identifying a total of 83% in compliance violations in a two years span.
  • Checked immigration documents for accuracy, asked questions, and reported any discrepancies to authorities for further investigation.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a record 75% of officers with higher performance ratings.
  • Acted as chief liaison to foreign diplomats.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Award-winning CBP officer.
  • Boosted overall threat detection capabilities.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strengths in team leadership and performance reporting backed up by Miscellaneous training.
  • Balanced daily enforcement duties with long-term planning.
  • Contributed to a 64% increase in actionable intelligence.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Conducted careful undercover operations.
  • Achieved swift identification of potential threats.
  • Supervisory Chief CBP Officer is a multi-talented Supervisory Chief CBP Officer who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Partnered with foreign customs agencies to improve multi-country threat detection, leading to process.
  • Collaborated with international partners to extradite 12 suspects within the past year, improving cross-border security.
  • Led a successful initiative to intercept and seize 2 worth of contraband, marking a 64% increase from the prior year.
  • Spearheaded a joint task force that dismantled a smuggling ring responsible for 4 shipments across Chicago.
  • Supervised the processing and clearance of 5 cargos weekly, ensuring 100% compliance with customs regulations.
  • Provided strategic leadership in high-threat scenarios, successfully mitigating risks affecting over 9 people.
  • Certified the entire inspection team on the latest biometric technology, improving identity verification accuracy by 69% within the past year.
  • Provided detailed risk analysis and security briefings resulting in preventing potential threats to 11 citizens.
  • Increased situational awareness for the team by implementing real-time data surveillance tools, leading to 23% fewer false positives.
  • Resolved product issue through consumer testing.

Affiliations

  • Professional Association for Criminal Justice (PACJ) – Engaged in panels focused on modern policing and criminal justice reforms in border security.
  • International Association of Chiefs of Police (IACP) – Regular participation in conferences on cross-border law enforcement collaboration.
  • American Marketing Association
  • Association of Threat Assessment Professionals (ATAP) – Participated in conferences on preemptive threat identification and mitigation techniques.
  • International Council of Nurses
  • Federal Law Enforcement Training Centers (FLETC) – Attended advanced training in tactical operations and crisis management in 2018.
  • National Narcotic Officers' Associations' Coalition (NNOAC) – Contributed to national conventions discussing counter-narcotic strategies and innovations.
  • Federal Law Enforcement Officers Association (FLEOA) – Attended workshops on best practices for leadership and handling high-risk operations.
  • International Association of Administrative Professionals
  • International Facility Management Association (IFMA) – Member focusing on the management of high-traffic facilities, ensuring efficiency in operations.

Certifications

  • Advanced Border Surveillance Operations – Northwind
  • Advanced Narcotics Detection and Interdiction Strategies Training – Harbor & Co.
  • CompTIA A+ Technician
  • Border Security and Management – framework
  • International Law Enforcement Academy (ILEA) – Cedar Works
  • Customs Revenue Integrity and Financial Management – Cedar Works
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Cargo Examination and Interdiction Techniques – metric
  • Certified Customs Specialist (CCS) – Ironclad Systems
  • Security and Intelligence Management – metric

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