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Skills

  • First Aid/CPR
  • Excellence in competing at national or international coffee events
  • Advanced cupping and sensory evaluation techniques
  • Framework equipment adjustment
  • Knowledge of Fair Trade and Direct Trade coffee sourcing
  • Regulatory compliance
  • Implementation of safety protocols in roasting processes
  • Operational improvement
  • Adjustment to sensory characteristics based on coffee origin profiles
  • Quality control

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Looked for industry trends on social media and through online sources.
  • Had an excellent attendance record and was always on time for work.
  • Aided in faster quality control identification.
  • Answered 9 calls per 18 months to help customers with their questions and concerns.
  • Oversaw the delivery of method project by initiative team, which resulted in metric.
  • Inspected the equipment and calibrated the settings to meet the order specifications before starting each production run.
  • Found and fixed standard equipment problems, such as jamming or spillage, and reported incidents to supervisors for further action.
  • Collaborated with team members to ensure that materials were moved between stations in a timely and efficient manner.
  • Double-checked raw materials to ensure they met the quality and quantity requirements.

Summaries

  • Accomplished Coffee Roaster with comprehensive roasting experience.
  • Accomplished Coffee Roaster with comprehensive roasting experience from bean sourcing to delivery. Developed a highly successful new blend that earned Employee of the Year selection. Fluent in quality control metrics like moisture loss and development times.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • To meet production demands, experience includes calibrating and efficiently operating Miscellaneous machinery.
  • Achieved accurate forecasting and demand correlation.
  • Coffee Roaster with 8+ years of experience in system environments.
  • Strengths in cross-functional collaboration and performance reporting backed up by Miscellaneous training.
  • Coffee Roaster is a multi-talented Coffee Roaster who is consistently rewarded for planning and operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at inventory forecasting.

Accomplishments

  • Created an in-house training program that certified 17 employees in advanced roasting techniques.
  • Partnered with local retailers to support sustainable coffee practices, reducing waste by 19%.
  • Resolved product issue through consumer testing.
  • Coached a team of 14 trainee roasters, raising production capacity by 45% within one year.
  • Developed a predictive roasting system, reducing downtime and increasing output by 48%.
  • Managed green bean inventory worth $211,000, ensuring consistent stock levels and freshness.
  • Introduced cupping data feedback loops, leading to a 18% increase in positive customer reviews on Jira.
  • Built strong relationships with coffee farmers, resulting in exclusive sourcing partnerships in Raleigh.
  • Sourced and introduced method bean, resulting in 20% growth in sales of specialty coffee lines.
  • Established preventive quality control checks that reduced customer complaints by 80%.

Affiliations

  • Jaycees
  • Green Coffee Traders Association Member
  • Certified Organic Coffee Roaster through procedure
  • Member of the UN Global Compact Coffee Sector Guide
  • Society of Human Resource Management
  • Roasters Guild Member
  • Member, Barista Guild of America
  • Speakers Bureau, World Coffee Research
  • National Coffee Roasting Championship Participant 2018
  • Certified Coffee Sensory Processor through process

Certifications

  • Fermentation Science for Coffee Roasters 2015 - Meridian
  • Coffee Supply Chain Analytics Certification HubSpot - Beacon Labs
  • Post-Harvest Processing for Coffee Roasters 2019 - Meridian
  • Q Grader Certification - Coffee Quality Institute (CQI)
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Advanced Coffee Chemistry and Roast Curve Analysis Certification 2024 - Lakeside Partners
  • Sustainable Coffee Farming Certification - Specialty Coffee Association
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe

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