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Skills

  • Clerical support
  • Cleanliness
  • Product testing
  • Staff supervision
  • Continuous process improvement
  • Table clearing
  • User interface understanding
  • Report writing
  • Public speaking
  • Food running

Work Experiences

  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Placed advertising signs and displays on shelves, counters, and tables.
  • Used sales techniques such as suggestive selling and others.
  • Make sure that all of the eating areas are well-organized and clean.
  • Created multi-threaded admin web applications based on category.
  • Limited portion sizes and used garnishes to keep food costs down.
  • Kept track of the temperature in the cases, shelves, and storage areas, and reported any problems to the manager.
  • Procedure helped me achieve $68,000.
  • Achieved a successful pass during 2019 health inspection.

Summaries

  • Food and Beverage Attendant is a dynamic Food and Beverage Attendant with 3 years of experience in providing high-quality food services.
  • Exceptional budget management resulted in a savings of 2% in 6 months.
  • To foster customer satisfaction, highly skilled in providing excellent guest service and catering to seating preferences and special requests.
  • With a strong foundation of service industry expertise, I am enthusiastic and personable.
  • Professional with 8 years of progressive experience in the field who is highly organized and detail-oriented.
  • Method are well-understood.
  • Addressing customer concerns and resolving issues in a diplomatic manner.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • The team leader was primarily responsible for training staff and resolving issues related to kitchen efficiency, inventory, customer satisfaction, and system.

Accomplishments

  • Handled high-volume service efficiently during peak times, serving up to 7 customers per shift with minimal delays.
  • Reorganized seating and table rotation procedures, enhancing table turnover by 66%, resulting in an increased number of seated guests per hour.
  • Trained new staff in food safety procedures, leading to a 23% decrease in food-related health incidents and passing all health inspections with high marks.
  • Documented and resolved standard which led to category.
  • Collaborated in the rollout of a 'farm-to-table' initiative, promoting local produce which saw a 80% growth in guest interest and participation.
  • Led a team to execute event setup and breakdown for functions with 5 guests, ensuring no delays and a seamless dining experience.
  • Diligently followed preventive maintenance and cleaning protocols in food service areas, ensuring food safety standards were exceeded and reducing incidents by 17%.
  • Performed inventory audits and managed stock levels efficiently, resulting in a 61% reduction in expired goods and a smoother inventory cycle.
  • Assisted in the planning and execution of special promotions, helping to increase foot traffic by 32% and sales by $218,000 during key dates.
  • Improved kitchen service coordination, reducing average meal prep time by 10 minutes and establishing a faster meal turnaround during busy shifts.

Affiliations

  • Food Safety Management Certification
  • Global Food Safety Initiative (GFSI)
  • Professional Catering Association (PCA)
  • International Hospitality Institute (IHI)
  • International Council of Nurses
  • Association of Nutrition and Foodservice Professionals (ANFP)
  • Association for Computing Machinery
  • Certified Food and Beverage Manager (CFBM)
  • Project Management Institute
  • Foodservice and Hospitality Advisors Group

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Food Handlers Card by Oregon
  • Beverage Alcohol Management (BAM) Certification by TIPS
  • Certified Restaurant Server (CRS) by Beacon Labs
  • CompTIA A+ Technician
  • Customer Service Excellence Certification by Northwind
  • Cash Handling and Loss Prevention Certification
  • Health and Safety in Catering Certification by CIEH
  • Food Protection Certificate by NYC Department of Health
  • Certified Food and Beverage Executive (CFBE) by AHLEI

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