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Skills

  • Agile
  • Problem resolution
  • Program testing software
  • Code reviews
  • Experience in multi-region Salesforce deployment
  • Test Director 8.0
  • Engineering standards
  • Database programming
  • Database management software
  • Software applications

Work Experiences

  • Built reusable Lightning components.
  • Built reusable Lightning components for various Salesforce applications, reducing development time of new features by 19%.
  • Worked with members of the category business unit team to design a new application system to meet client demands for mobile computing capabilities.
  • Set up, installed, and tuned Asana-based systems for Oracle database performance.
  • Assisted with global rollout of Salesforce transformation efforts.
  • Architected a robust Lightning Community website, increasing user engagement by 20% for procedure.
  • Led the HubSpot development initiative as Subject Matter Expert and primary point-of-contact for project management staff.
  • Achieved results within one year.
  • Collaborated effectively with cross-functional design teams to create software solutions that significantly improved overall functionality and performance on the client side.
  • Assisted with global rollout of Salesforce transformation efforts across 3 countries, training 16 users within several months.

Summaries

  • Achieved over 48% test coverage.
  • Boosted user interaction and engagement by 79%.
  • Contributed to revenue growth of $15.
  • Achieved measurable success in Salesforce platform development.
  • Bringing a deep understanding of complex workflow automation.
  • Consistently delivered automated workflows.
  • Achieved zero data loss.
  • Achieved cost savings.
  • Committed to simplifying business processes by leveraging Salesforce automation tools, resulting in faster approval cycles and improved operational efficiency by 34%.
  • Aligned Salesforce development initiatives with business goals.

Accomplishments

  • Led discovery workshops with clients to gather requirements for Salesforce Sales Cloud and Service Cloud implementations, ensuring alignment with business needs.
  • Developed 8 custom Salesforce AppExchange applications, streamlining business processes and generating an average revenue increase of 19%.
  • Designed and implemented a Salesforce Lightning migration for a user base of 14, reducing page load time by 71% and improving the overall user experience.
  • Enhanced custom Salesforce reporting dashboards for executive decision-making, boosting actionable insights and reducing reporting wait time by 38%.
  • Created and maintained Apex triggers and classes with 39% test coverage, ensuring code quality and robust system performance.
  • Automated over 10 workflows through the use of custom objects and process builders, freeing up standard per month in manual data entry effort.
  • Integrated Salesforce CPQ (Configure, Price, Quote) to streamline sales operations, resulting in a 33% increase in quote accuracy and turnaround time.
  • Collaborated across departments to design Salesforce Training material, driving improved user adoption by 15% across 4 global subsidiaries.
  • Designed custom role hierarchies and implemented granular security models for Salesforce users, reducing unauthorized data access by 27%.
  • Created and managed comprehensive security protocols within the Salesforce environment, resulting in a 53% decrease in security incidents.

Affiliations

  • Salesforce Developer Group Phoenix
  • Freemason
  • Pluralsight Salesforce Course Instructor (2020)
  • Salesforce Ohana Slack Channel contributor
  • Charter Member, Salesforce Advanced Developer Certification Group
  • Member, International Association of Salesforce Architects (2024)
  • American Society of Safety Professionals
  • Salesforce Saturdays
  • Co-Organizer, Salesforce Developer Conference 2019
  • Project Management Institute

Certifications

  • Salesforce Certified System Architect
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • ServSafe
  • Salesforce Certified Solution Architect
  • Salesforce Certified Data Architecture and Management Designer
  • Salesforce Certified Platform Developer I
  • Certified ScrumMaster (CSM)
  • Salesforce Certified Platform Developer II

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