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Skills

  • Communications
  • Checkpoint security management
  • Supervision
  • Dispute mediation
  • Budgets
  • Background investigations
  • System communication
  • Punctuality
  • Search and seizure procedures
  • Crime prevention

Work Experiences

  • Analyzed and produced course-of-action reports, as well as escalating issues to management that were outside my area of expertise.
  • Achieved 100% safety record.
  • Led property safety inspections on a regular basis and oversaw corrective action when potential hazards were discovered.
  • Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
  • Assisted in recovery operations during airport power outages.
  • Updated shift logs and wrote daily reports to keep track of security activities and incidents.
  • Activated the security alarm system, which will notify emergency responders in the event of a dangerous or life-threatening situation.
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
  • Achieved zero incidents for three years.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Intuitive at writing reports, updating records, and juggling multiple tasks in a fast-paced environment.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 53% certification pass rate increase.
  • Achieved a 74% improvement in team TSA compliance.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished in overseeing surveillance operations, detecting suspicious behavior, and collaborating with enforcement teams to maintain a secure airport environment.
  • Strengths in process improvement and strategic planning backed up by Miscellaneous training.
  • Guard who is security-conscious and diligent in protecting people and property.

Accomplishments

  • Partnered with key stakeholders in implementing a security management system that reduced airport security violations by 43%.
  • Processed over 17 passengers daily while ensuring full compliance with TSA regulations and preventing procedural bottlenecks.
  • Reviewed and updated on-the-job security officer training programs, which led to a 49% increase in overall efficiency during emergency situations.
  • Enhanced collaboration between internal security and external agencies, reducing overall response times to threats by 5 minutes.
  • Conducted proactive threat assessments in collaboration with airline staff, resulting in a 31% early identification rate of security risks.
  • Successfully identified and resolved 15 instances of unauthorized individuals attempting to access restricted airport areas.
  • Directed and managed a team of 10 officers during special events, ensuring an incident-free and secure environment.
  • Ensured compliance with TSA and FAA requirements during routine audits, maintaining a 56% compliance rating for 2023.
  • Assisted security personnel in obtaining PMP, resulting in a team pass rate improvement of 63% on first attempts.
  • Led team through Tableau training, resulting in adoption rate increase of 49% within several months.

Affiliations

  • Freemason
  • Federal Aviation Administration (FAA) Safety Team Membership
  • U.S. Customs and Border Protection Security Affiliates
  • Federation of Fire and Emergency Professionals in Aviation (FFEPA)
  • American Medical Informatics Association
  • Security Industry Association (SIA)
  • Airport Emergency Management Group International
  • Professional Association for Airport Security Professionals
  • Society of Women Engineers
  • Transportation Security Officer Alumni Association

Certifications

  • Federal Emergency Management Agency (FEMA) Incident Response Certification - 2016
  • National Incident Management System (NIMS) Certified - 2017
  • Advanced Surveillance: CCTV and Drone Monitoring Certification - 2021
  • Certified Aviation Security Professional (CASP) - 2023
  • Airport Crisis Response and Incident Management Training - 2016, Austin
  • SHRM Certified Professional (SHRM-CP)
  • Electronic Security Incident Reporting Systems Certification - Workday, 2022
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Passenger and Baggage Screening Methods Certification - HubSpot 2019

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