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Skills

  • Financial report generation
  • Team building
  • Financial data interpretation
  • Inventory management
  • Key account management
  • Deposit processing
  • Supervision
  • Cross-departmental collaboration
  • Cash flow management
  • Accurate data entry

Work Experiences

  • Kept my framework knowledge up to date by doing project management and stakeholder engagement.
  • Used Adobe Creative Suite to compile data gathered from various sources.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Applied advanced Excel modeling and pivot tables to streamline reporting for monthly aging analysis, reducing manual processes by 19%.
  • Advised on budget adjustments.
  • Audited customer payment histories, uncovering invoice issues that contributed to the successful recovery of long-outstanding debts.
  • Achieved recovery over several months.
  • Cultivated long-term relationships that led to lucrative opportunities as a result of consistently following up with clients and providing excellent service.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Accurately and efficiently processed 13 cash withdrawals per the past year.

Summaries

  • Looking forward to taking on a new challenge with a successful team.
  • Achieved a 35% reduction in late payments.
  • Accomplished Debtors' Clerk recognized for successfully negotiating payment plans and recovering over $8 from overdue accounts. Strong skills in financial report generation that support senior leadership decision-making.
  • Achieved 76% faster collection times.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Strong technical skills and experience in risk assessment.
  • Achieved a 82% decrease in bad debt.
  • Achieved 47% recovery from delinquent accounts.
  • Multilingual and fluent in French and Portuguese, with a strong grasp of cultural differences.
  • Hands-on individual with more than 15 years of transaction processing experience.

Accomplishments

  • Collaborated with IT to automate debtor account reconciliations with real-time syncing, resulting in a 44% reduction in manual input errors.
  • Performed root cause analysis of recurring issues with late payments, implementing corrective actions that reduced overdue accounts by 75%.
  • Managed a client portfolio with an average of 14 accounts, maintaining an outstanding debtors' balance of less than 76%.
  • Coordinated with legal teams to initiate debt recovery proceedings for accounts older than 16 days, successfully recovering 7.
  • Established a customer creditworthiness evaluation procedure, reducing bad debt write-offs by 67% in 6 months.
  • Developed a comprehensive accounts receivable performance dashboard, helping management better track collection efficiency.
  • Improved overdue balances collection by 80% after introducing a tiered follow-up system for delinquent accounts.
  • Performed monthly reconciliation of debtor accounts, reducing discrepancies by 82% and ensuring accurate financial reporting.
  • Streamlined interaction with the sales department to ensure timely and accurate invoicing, reducing order-to-cash cycle by 6 days.
  • Led an internal audit of debtor processes which uncovered inefficiencies, resulting in a 64% reduction in processing errors.

Affiliations

  • Contributor to the Auditors and Financial Compliance Group (AFCG), gaining knowledge and tools for supporting year-end audit accuracy and zero-error compliance.
  • Member of the Risk Management Association (RMA), applying credit risk insights to improve key account management and credit limits enforcement.
  • Certified debtor clerk through metric, with a focus on creditor dispute resolution and digital transformation initiatives in financial departments.
  • Certified member of the International Association of Accounts Receivable Professionals (IARAP), aligning with best practices in accounts reconciliation and delinquent account recovery.
  • Team lead of the internal Debtor's Training Program at Harbor & Co., guiding junior team members through hands-on workshops to improve workflow efficiency by 77%.
  • Committee Member for the Financial Professionals Group, actively involved in policy discussions that affect credit collections and compliance initiatives.
  • Key participant in the Receivables Management Training Program offered by initiative, gaining advanced skills in reconciliation techniques and recovery strategies.
  • Member of the National Association of Credit Management (NACM), promoting ethical credit risk practices and collaboration between financial professionals.
  • Certified Microsoft Excel Advanced user through program, leveraging pivot tables and v-lookups for accurate customer data reconciliation and reporting.
  • Speaker at the Debtor and Creditor Relations Forum, discussing innovations in accounts receivable management and compliance with industry standards.

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Credit Risk Management Professional (CRMP) by system
  • Microsoft Excel Specialist (for Financial Analysis) Certification
  • Certified International Credit Professional (CICP)
  • Certified Credit Risk Manager (Certified CRM)
  • Financial Accounting Certificate (FETC) - Credit Control Focus
  • Advanced Diploma in Collection Strategies and Techniques
  • CompTIA Security+
  • SAP Financial Accounting Associate Certification (FI)
  • National Association of Credit Managers (NACM) Certification

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