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Skills

  • Problem resolution
  • Encryption technology and protocols
  • Military encryption protocols
  • Operational improvement
  • Communications system upgrades
  • Multichannel communications management
  • Communications
  • Team management
  • Mobile communications setup
  • Cross-team collaboration

Work Experiences

  • Audited all unit communication platforms.
  • Assisted in the deployment of metric satellite communications.
  • Assisted in the deployment of initiative satellite communications, enabling real-time data exchange in the Southeast.
  • Coordinated with system teams.
  • Corrected long-standing errors.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Decreased reoccurring issues by 19%.
  • Coordinated with senior leadership to enhance digital transmissions, leading to a 40% increase in secure communication efficiency on new installations.
  • Collaborated with category customers to determine their needs and deliver method service.

Summaries

  • Large data storage networks, voice/data innovations, and VPNs are all areas in which he is well-versed.
  • Setup devices, troubleshoot issues, and optimize settings are all skills I have.
  • Strengths in workflow optimization and vendor management backed up by Miscellaneous training.
  • Costs were consistently reduced while profits were increased.
  • Maintaining current software and hardware to meet user needs is a skill.
  • Adaptable and fast-thinking technical expert.
  • Accomplished in preventative maintenance protocols.
  • Adaptable and fast-thinking technical expert with experience in system performance optimization, delivering communication reliability when it matters most.
  • Applies technical knowledge and diagnostic skills to problems in order to solve them and maintain usability and performance.
  • Adept at crafting and enforcing security protocols, decreasing unauthorized access incidents by 62% over the course of 2015.

Accomplishments

  • Documented and resolved metric which led to procedure.
  • Reduced troubleshooting time by 68% through the implementation of streamlined signal operations procedures for emergency response setups.
  • Implemented satellite communication protocols during critical deployments, ensuring uninterrupted global connectivity for over 8 units.
  • Tested and validated communication devices for field deployment, identifying and correcting over 13 potential points of failure before rollout.
  • Crafted and enforced security protocols, decreasing unauthorized access incidents by 19% over a 2020 period.
  • Played a pivotal role in upgrading the unit's radio and mobile communication systems, improving range and clarity by 76%.
  • Partnered with IT specialists to optimize mobile communication configurations, increasing coverage in remote areas by 76%.
  • Led tactical communications provisioning for framework, contributing to a 17% increase in operational efficiency.
  • Achieved Excellence Award for exceptional management of signal support during framework, resulting in uninterrupted communication flow.
  • Collaborated with cross-functional teams to coordinate reliable network and communications infrastructure across 17 locations.

Affiliations

  • International Telecommunications Union (ITU)
  • Telecommunications Industry Association (TIA)
  • Society of Human Resource Management
  • Cybersecurity and Electronic Warfare Professionals Network
  • Critical Communication Leaders Circle the Pacific Northwest
  • IEEE Communications Society (ComSoc)
  • National Security Telecommunications Advisory Committee (NSTAC)
  • American Marketing Association
  • Tactical Communications Network (TCN) program
  • Association of the United States Army (AUSA)

Certifications

  • CompTIA Network+ Certification
  • Salesforce
  • Certified Secure Software Lifecycle Professional (CSSLP)
  • Microsoft Certified: Azure Network Engineer Associate
  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • CompTIA Advanced Security Practitioner (CASP+)
  • Certified Public Accountant (CPA)
  • Certified Ethical Hacker (CEH)

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