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Skills

  • EHR referral tracking
  • Adobe Acrobat proficiency
  • Microsoft Excel proficiency
  • Cross-departmental collaboration
  • EHR account setup
  • Data entry
  • Digital File Management
  • The past year balance reconcilliation
  • Cross-functional communication
  • Assessment scheduling

Work Experiences

  • Am a member of the Operational Office's Support Team.
  • Went over the daily bank deposits and deposit report and made sure everything was in order.
  • Provided excellent administrative support to office staff, promoting office operations excellence.
  • Helped with the application, removal, and instruction of splints, immobilizers, braces, and bandages.
  • Am in charge of the company's ticketing.
  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.
  • Reconciled the accounts of procedure, standard, and initiative.
  • Scheduled follow-up appointments and kept track of patient records.
  • Initial vital sign evaluations and lab specimens were reviewed.
  • Was professional and enthusiastic in my handling of all calls and face-to-face interactions with clients.

Summaries

  • Exceptional at keeping files organized and composing professional correspondence.
  • Maintaining tight financial controls and Miscellaneous compliance is a strength.
  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Professional with excellent verbal and written communication skills and a flexible approach to solving routine and complex problems.
  • Team player who is knowledgeable in risk assessment and budget management.
  • 14 years of experience in general office procedures, budget management and quality assurance.
  • Stakeholder engagement and risk assessment are examples of areas of expertise.
  • Reliable Program Support Assistant seeking to apply 9 years of process improvement and cross-functional collaboration experience to the Secretary position.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • Secretary with 14 years of Miscellaneous experience and demonstrated administrative expertise.

Accomplishments

  • Processed
  • Process Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
  • Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Process Improvement: Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Monitored
  • Achieved framework through process.
  • Medical Records: Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
  • Organized
  • Documented and resolved category which led to standard.
  • Liaised

Affiliations

  • American Medical Informatics Association
  • International Association of Administrative Professionals (IAAP) – Active member contributing to discussions on office management best practices.
  • National Association of Executive Secretaries and Administrative Professionals (NAESAP) – Participated in annual conferences and workshops.
  • Small Business Administration Volunteer Network – Assisted with administrative outreach and event coordination in small business initiatives.
  • Society of Human Resource Management
  • Society for Human Resource Management (SHRM) – Collaborated on projects regarding employee onboarding and talent acquisition strategies.
  • International Council of Nurses
  • Microsoft Office Certification (Specialist: process) – Gained certified expertise to optimize daily office tasks and productivity.
  • National Council of Administrative Professionals (NCAP) – Regular participation in mentorship and networking events tailored to office administration.
  • International Federation of Training and Development Organizations (IFTDO) – Enhanced onboarding strategies through workshops focused on professional development.

Certifications

  • Records Management Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • QuickBooks Certification
  • Microsoft Office Specialist (MOS) Certification - Excel, Word, PowerPoint
  • Basic Office Procedures and Protocols Certification
  • Office Administration and Procedures Diploma

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