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Skills

  • Internal and external communications
  • Managing purchasing activities
  • Customer service support
  • Digital File Management
  • Advanced proofreading and editing
  • The past year balance reconcilliation
  • Meeting support
  • Vendor relationship management
  • Adobe Acrobat proficiency
  • Office administration

Work Experiences

  • Created and updated Tableau tracking spreadsheets for customer data tracking.
  • I'm in charge of typing memos and correspondence.
  • Am in the process of putting new procedures and administrative systems in place.
  • Scheduled follow-up appointments and kept track of patient records.
  • Organized staff and management's envelopes, postage, and mail correspondence, as well as maintaining the postage meter and coordinating with delivery and courier services.
  • Gathered all necessary information in a timely manner to help with the assessment or admission process.
  • Prepared and submitted advertisements for the Planning and Development Services Departments to the local newspaper.
  • Created and disseminated team-based communications such as newsletters to improve collaboration and morale among office employees.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Took minutes of the meeting and distributed them.

Summaries

  • Precise and well-organized, with a thorough understanding of program offices and Microsoft Excel applications.
  • Team player who is knowledgeable in risk assessment and budget management.
  • Payroll, AP/AR, and other financial functions are all areas of expertise.
  • Project management and performance reporting are tasks that I am uniquely qualified to perform.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • With efficient, well-organized operational assistance, maintain office schedules and clerical support for metric team.
  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Professional with excellent verbal and written communication skills and a flexible approach to solving routine and complex problems.
  • Secretary with 14 years of Miscellaneous experience and demonstrated administrative expertise.
  • Bringing a track record of effectively scheduling to promote organization and availability.

Accomplishments

  • Implemented
  • Payroll Assistance: Assisted with payroll preparation and entered data into cumulative payroll document.
  • Planned
  • Liaised
  • Directed
  • Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Organized
  • Oversaw
  • Data Organization: Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
  • Increased

Affiliations

  • Association for Talent Development (ATD) – Contributed to learning initiatives related to onboarding procedures and first-day productivity improvement.
  • International Virtual Assistants Association (IVAA) – Expertise in handling remote administrative tasks including digital communication and file management.
  • International Federation of Training and Development Organizations (IFTDO) – Enhanced onboarding strategies through workshops focused on professional development.
  • Project Management Institute
  • National Association of Executive Secretaries and Administrative Professionals (NAESAP) – Participated in annual conferences and workshops.
  • Society for Human Resource Management (SHRM) – Collaborated on projects regarding employee onboarding and talent acquisition strategies.
  • American Society of Safety Professionals
  • Administrative Support Professional's Network – Active member attending monthly events on workplace efficiency and process improvement.
  • Association of Legal Administrators – Participated in forums regarding document preparation aligned with regulatory standards in legal environments.
  • Local Business Networking Group – Took part in organizing community-focused small business events, managing communication with multiple stakeholders.

Certifications

  • CompTIA Security+
  • Certified Protection Officer (CPO)
  • Event Planning Essentials Certification
  • Certified Administrative Professional (CAP)
  • First Aid/CPR Certified
  • Basic Office Procedures and Protocols Certification
  • Time Management Training Certification
  • International Association of Administrative Professionals: ITIL
  • Microsoft Certified Systems Engineer (MCSE)
  • Foundation Certificate in Business Analysis (FCBA)

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