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Skills

  • Revenue generation
  • Client account management
  • Partnership development
  • Relationship development
  • Strategic planning
  • Marketing understanding
  • Operational improvement
  • Budgets
  • New market penetration
  • Sales forecasting

Work Experiences

  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Attended Miscellaneous trade shows, showcasing new products and generating 6 qualified leads that resulted in $10 in direct sales.
  • Increased the team's revenue by over $10 in sales.
  • Boosted inquiries by 66%.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Created and used method reports to assist leadership in making key decisions and exceeding operational goals.
  • Acquired 14 new customers, resulting in 15% revenue for the team.
  • Closed deals with executives.
  • Applied deep product knowledge related to Tableau.

Summaries

  • Dedicated to providing excellent customer service and maintaining customer relationships.
  • Dedicated to providing excellent customer service.
  • Costs were consistently reduced while profits were increased.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Proactive Lighting Sales with 13 years of experience perceiving and addressing customers' needs to generate sales.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Strengths in cross-functional collaboration and performance reporting backed up by Miscellaneous training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Streamlined the lead qualification process, cutting response time for incoming inquiries by 24% and improving conversion rates.
  • Achieved top-performing salesperson ranking in the organization by closing 13 contracts valued at $13 in 2015.
  • Created and implemented a multi-channel client follow-up strategy that improved post-sale engagement by 46% within system.
  • Increased repeat business by 81% by using follow-up consultations based on energy savings through enhanced lighting technology.
  • Boosted showroom foot traffic by 62% through innovative marketing programs that showcased the latest in lighting technology trends.
  • Designed and led 14 lighting sales training workshops which resulted in increased product knowledge and sales skills across the team.
  • Negotiated bulk purchase agreements with key suppliers, reducing procurement costs by 46% and increasing profit margins across process.
  • Managed territory containing 13 active accounts and achieved sales targets ahead of several months by prioritizing high-yield opportunities.
  • Secured exclusive distributor agreements with 10 lighting suppliers, leading to a 75% improvement in cost efficiency for key products.
  • Collaborated with team of 9 in the development of process.

Affiliations

  • Lions Club
  • Electrical Association of Boston
  • Green Business Certification Inc. (GBCI)
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Jaycees
  • National Insulation Association (NIA)
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • National Electrical & Communications Association (NECA)

Certifications

  • CompTIA Network+
  • Project Management Professional (PMP) - Project Management Institute
  • DIALux EVO Lighting Design Certification - process
  • Energy & Sustainability Engineer Certification - procedure
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • National Electric Code (NEC) Certification - process
  • Certified in Lighting Retrofit Analysis (CLEP) - category
  • Certified Sales Professional (CSP) – framework

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