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Skills

  • Business operations
  • Program installations
  • Process improvement
  • Continuous improvement and best practices in NonStop development
  • Organization
  • Batch processing performance tuning
  • Relationship development
  • Customer satisfaction through rapid issue resolution
  • Business analysis
  • Latency reduction for program

Work Experiences

  • Authored technical documentation and runbooks for proprietary NonStop Tandem solutions, dramatically speeding up internal training times for new team members.
  • Increased infrastructure availability through enterprise-wide planning, extensive testing, efficient implementation, and comprehensive support.
  • Achieved a 50% boost in service reliability.
  • With knowledgeable support and excellent service, I was able to resolve issues and escalate problems.
  • Achieved seamless integration with Jira.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved cost savings of $16 per quarter.
  • Achieved resolution within a two years SLA.
  • Achieved 80% reduction in latency.
  • Achieved project success within 2022.

Summaries

  • Achieved improvements through strategic application tuning.
  • Addressed 82% performance issues.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Consistently recognized for optimizing NonStop platform performance.
  • Collaborative NonStop developer with deep experience working in Agile teams, delivering on Microsoft Excel enhancements within schedule and bringing 41% performance gains to global operations.
  • Boosted system responsiveness by 83%.
  • Architected solutions that reduced RPO to below 18 months.
  • Costs were consistently reduced while profits were increased.
  • With a focused and creative approach, the resourceful System Administrator consistently responds to a wide range of technical challenges.
  • Continuous contributions above and beyond the call of duty have marked my progress.

Accomplishments

  • Facilitated Scrum ceremonies and sprint planning for a team of 3 developers, delivering complex NonStop systems ahead of schedule.
  • Authored comprehensive technical documents, reducing non-trivial training times for team members by 56%.
  • Collaborated with team of 9 in the development of process.
  • Trained over 3 on-site developers in handling Tandem systems, reducing system maintenance response times by 34%.
  • Won the Employee of the Year for developing and initiating a new NonStop monitoring technique that identified and resolved bottlenecks 6 months faster.
  • Successfully delivered a multi-million dollar NonStop payment processing platform supporting over 12 transactions per second.
  • Reduced post-deployment incidents by 74%, standardizing the best practices in code reviews and development on NonStop.
  • Collaborated in Agile teams to deliver program within two years, using NonStop Tandem for system backends.
  • Developed a fault-tolerant system on NonStop servers, reducing downtime events by 78% during high-traffic periods.
  • Designed solutions for large data processing tasks using NonStop's batch processing abilities, improving job execution times by 15%.

Affiliations

  • Member of the Society for Automation and Standardization in IT Systems
  • Certified NonStop Security Specialist by program
  • Data Integrity and Security Specialist under initiative Compliance Group
  • Member of COBOL Developers for Legacy Systems Modernization
  • International Association for NonStop Tandem Professionals
  • Member of Software Engineering Institute for High Availability Systems
  • American Society of Safety Professionals
  • Toastmasters
  • NonStop Encryption Protocol User Working Group
  • International Federation of Data Processing Engineers (IFDPE)

Certifications

  • Cybersecurity Maturity Model Certification (CMMC)
  • Certified NonStop System Administrator (HP NonStop Certification)
  • Cisco Certified Network Associate (CCNA)
  • Certified Software Quality Engineer (CSQE)
  • CompTIA Network+
  • Certified DevOps Engineer - Professional
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • CompTIA A+ Technician

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