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Skills

  • Initiative equipment
  • Problem resolution
  • Coordination with international agents
  • Cost Analysis and Reduction Strategies
  • Organization
  • Global import/export knowledge
  • Team management
  • Interdepartmental collaboration
  • Compliance with free trade agreements
  • International trade regulations compliance

Work Experiences

  • Solved process issues, improved operations, and provided excellent customer service.
  • Cut detention time by 9 days per consignment on average.
  • Achieved an on-time delivery rate of 48% by proactively coordinating with shipping lines and customs authorities.
  • Conducted post-clearance audits.
  • Achieved results in 2021.
  • Achieved real-time processing for 51% of shipments.
  • Arranged customs guarantees for high-value shipments.
  • Contributed to successful customs clearance during program, shipping over 4 tons of cargo seamlessly.
  • Collaborated with clients.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Capable of providing airfreight estimates, completing necessary paperwork, and coordinating the transportation of inbound and outbound parcels.
  • Adept at liaising with legal counsel on customs disputes, reducing risk exposure for businesses in handling $12 worth of imports per month.
  • Clearing Agent is a multi-talented Clearing Agent who is consistently rewarded for planning and operational improvements.
  • Adept at liaising with legal counsel on customs disputes.
  • Avoided $5 in penalties.
  • Completed customs clearance in 12 hours below the regional average.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Hardworking Cargo Agent with project management and client relations skills to offer.
  • Follows directions and picks up new skills quickly.
  • Power BI and SAP are both QuickBooks proficient.

Accomplishments

  • Implemented a KPI dashboard for customs clearance operations, leading to a 32% improvement in performance visibility for management.
  • Interfaced with customs authorities in 7 countries to ensure adherence to international trade regulations, saving the company from potential compliance violations.
  • Developed an internal briefing on industry-standard trade agreements such as metric, streamlining clearance for system.
  • Acquired ITIL to enhance mastery in trade compliance, positioning the organization as experts in safe, lawful, and efficient clearance.
  • Reviewed carrier contracts and identified 15 cost-saving opportunities, resulting in a 42% reduction in logistics expenditures.
  • Conducted a review of shipping routes and customs clearance checkpoints, resulting in optimized routes that reduced transit times by 71% on key shipments.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Generated and reviewed import/export documentation, resolving discrepancies before submission to customs, reducing shipping delays by 35%.
  • Implemented e-filing systems for all customs documents, reducing manual entry errors by 69% and cutting processing time by 10 hours.
  • Implemented a risk assessment protocol for international shipments that resulted in a 64% reduction in customs-related issues.

Affiliations

  • World Free Zone Organization (WFZO)
  • Freight Forwarding Association of the Pacific Northwest
  • International Air Transport Association (IATA)
  • International Chamber of Commerce (ICC)
  • American Marketing Association
  • International Council of Nurses
  • Specialized Certification in Dangerous Goods Handling procedure
  • American Society of Safety Professionals
  • Continuous Membership in program Licensed Customs Brokers Association
  • International Federation of Freight Forwarders Associations (FIATA)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Supply Chain Professional (CSCP)
  • Customs Clearance and Import Procedures Certification
  • Accredited Customs Professional (ACP)
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Freight Broker Certification

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