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Skills

  • Change Management in Logistics Operations
  • Departmental collaboration for logistics efficiency
  • Budget planning
  • Carrier negotiations
  • Organization
  • Customer service
  • Operational improvement
  • Team management
  • Lean Six Sigma methodology
  • Driver scheduling and route planning

Work Experiences

  • Was in charge of a $4 annual freight budget.
  • Achieved full compliance with Six Sigma standards.
  • Achieved 64% delivery accuracy.
  • Reviewed and improved existing business practices in order to increase efficiencies and lower costs while maintaining high levels of customer service.
  • Built lasting relationships with strategic partners, improving service level agreements (SLAs) by 26%.
  • Saved a significant amount of money by securing discounts from third-party logistics service providers.
  • Answered 9 calls per several months to help customers with their questions and concerns.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Accomplished this within 13 years.
  • Created a culture of continuous improvement that drew in and kept high-performing employees while lowering costs.

Summaries

  • Adapts quickly to the changing needs of fast-paced, growing businesses.
  • 3Pl Logistics Manager is a multi-talented 3Pl Logistics Manager who is consistently rewarded for planning and operational improvements.
  • Accomplished in leading operational overhauls that increase on-time delivery by 83% and optimize overall performance.
  • Achieved savings of $2.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at fostering strong relationships with vendors, resulting in access to better shipping rates and improved delivery performance.
  • Achieved 51% improvement in on-time delivery.
  • Boosted team morale.
  • With a team-oriented mentality and a commitment to customer satisfaction, business goals, and sales excellence, I am efficiency-driven and organized.

Accomplishments

  • Led warehouse operational redesign project, improving picking productivity by 42%, resulting in faster order fulfillment times.
  • Executed a warehouse relocation project for Summit Group, creating a new layout that improved space utilization by 60%.
  • Negotiated and managed 3PL contracts, resulting in transportation savings of $7 over 2 years.
  • Maintained ITIL compliance by systematically auditing logistics processes, exceeding industry standards by 40% on the annual review.
  • Developed training programs for logistics teams that boosted warehouse productivity by 63% in 16 months.
  • Documented and resolved procedure which led to program.
  • Facilitated cross-functional workshops to align logistics operations with changing business objectives, contributing to a 69% reduction in lead time.
  • Formulated and presented an annual logistics budget aligned with operational goals, saving $16 over the past year.
  • Partnered with procurement and manufacturing teams to better align logistics operations, reducing supply chain disruptions by 26%.
  • Partnered with IT to automate shipment tracking and reporting systems, improving visibility along the entire supply chain.

Affiliations

  • American Medical Informatics Association
  • Jaycees
  • International Warehouse Logistics Association (IWLA)
  • International Air Transport Association (IATA)
  • Project Management Institute
  • Society of Human Resource Management
  • Logistics and Transportation Association of North America (LTNA)
  • CPIM - Certified in Production and Inventory Management
  • Institute of Supply Chain Management (ISM)
  • American Society of Safety Professionals

Certifications

  • Driver Scheduling & Route Planning Accreditation – Tableau or Ironclad Systems
  • Logistics Management Certification - Northwind
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Distribution and Warehouse Management Certification – Northwind
  • Certified Warehouse Logistics Professional (CWLP) – Summit Group
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Strategic Sourcing Professional (CSSP) Northwind
  • Freight Broker License – system

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