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Skills

  • Customer service
  • Energy-efficient system design
  • Cold calling experience
  • Customer Relationship Management (CRM)
  • Quality control
  • Data-driven decision making
  • Onboarding process improvement
  • Customized energy solutions
  • Inventory coordination
  • Lead tracking optimization

Work Experiences

  • Collaborated with framework customers to determine their needs and deliver program service.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Oversaw the delivery of program project by system team, which resulted in standard.
  • Achieved 22% growth in customer satisfaction.
  • Advised clients on financing and loan structures.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Followed up with warm prospects to deepen connections and convert leads.
  • Advised clients on optimal financing and loan structures for solar investments, leading to an increase in completed projects by 24%.
  • Achieved Innovation Award by securing over $2 in sales within 2015, consistently exceeding quarterly sales goals by 33%.
  • Achieved a 50% increase in sales conversions.

Summaries

  • Contributed to a 18% uptick in residential solar installations.
  • Accomplished in developing client acquisition programs, boosting new customer signups by 19% within metric through referral initiatives.
  • Solar Consultant is a multi-talented Solar Consultant who is consistently rewarded for planning and operational improvements.
  • Within Miscellaneous, senior Solar Consultant and outstanding performer in performance reporting and workflow optimization.
  • Boosted sales by 32% annually.
  • Conducted site assessments.
  • Achieved savings upwards of $14 annually.
  • Consistently delivered optimized service follow-ups.
  • Adept at assessing client needs.
  • Created bespoke energy solutions.

Accomplishments

  • Built long-term trusted partnerships with solar equipment manufacturers, reducing procurement costs by 32%.
  • Promoted and secured Six Sigma accreditations for in-house solar design team, enhancing credibility and boosting project approval rates by 68%.
  • Worked closely with municipal stakeholders to develop solar initiatives, resulting in a 51% growth in solar installations.
  • Developed and maintained solar project schedules using Microsoft Excel, reducing delays by 68%.
  • Implemented new client outreach strategies which grew client conversions by 35% after two years of engagement.
  • Maintained ongoing customer support, resulting in a 75% repeat business rate over one year.
  • Conducted in-depth energy assessments for prospective clients, increasing qualified solar leads by 25% over a 6 months span.
  • Authored financial proposals for solar projects, improving financing approval rates by 27%.
  • Collaborated with team of 10 in the development of metric.
  • Initiated and maintained direct relationships with 17 local governments, resulting in new solar program partnerships and a 26% increase in adoption.

Affiliations

  • Electric Power Research Institute (EPRI)
  • Society of Energy Professionals (SEP)
  • American Medical Informatics Association
  • Jaycees
  • Certified Solar Professional (CSP) – O*NET Designation
  • Association of Information Technology Professionals
  • International Renewable Energy Agency (IRENA)
  • California Solar + Storage Association (CALSSA)
  • Green-e Certification for Renewable Energy Professionals
  • Solar Power International (SPI) Conference Participation

Certifications

  • Advanced Solar Professional (ASP) from Northwind
  • First Aid/CPR Certified
  • Certified Energy Auditor (CEA)
  • PV and Energy Storage System Technician Certification
  • Certified Energy Manager (CEM)
  • Cisco Certified Internetwork Expert (CCIE)
  • North American Board of Certified Energy Practitioners (NABCEP) Certified PV Installation Professional
  • CompTIA Network+
  • LEED Accredited Professional (LEED AP) with specialty
  • Certified Renewable Energy Specialist (CRES) from Harbor & Co.

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