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Skills

  • Pharmaceutical distribution familiarity
  • Abbreviations comprehension
  • Insurance Verification
  • Internal auditing
  • Certified Immunizing Pharmacist in Massachusetts
  • Credit and collections
  • Customer care standards
  • Product development and marketing
  • Patient counseling expert
  • Drug storage procedures

Work Experiences

  • Implemented standard procedures for mixing, packaging, and labeling pharmaceuticals to ensure quality, security, and proper disposal.
  • Listened to customer questions and assisted them in locating desired items in the pharmacy.
  • Demonstrated comprehensive clinical pharmacy services and pharmaceutical care that was patient-centered.
  • Replenished the automated medication dispensing system.
  • Was an efficient cash register operator who handled cash, checks, and charge transactions.
  • Double-checked prescriptions for proper dosage, drug interactions, allergies, and contraindications before dispensing medications.
  • Kept track of inventory levels in order to alert pharmacists to shortages and make resupply easier.
  • Translated pharmacy communications for Mandarin customers all over the country.
  • Filled and dispensed 7 prescriptions per day on average.
  • Suggested immunization, MTM (Medication Therapy Management), and DCS (Diabetes Care Specialist) as appropriate clinical programs.

Summaries

  • Certified Pharmacy Technician with a thorough understanding of FDA drug safety guidelines, prescription interactions, and pharmacy law.
  • Costs were consistently reduced while profits were increased.
  • Recognized on a regular basis for outstanding performance and contributions to the Pharmacy industry's success.
  • Expert at filling prescription orders accurately, keeping confidential records, and supporting quality improvement and pharmacy procedure changes.
  • As an important link in disease management, we are committed to providing high-quality pharmaceutical care.
  • Medical terminology, pharmaceutical storage, and inventory management are all skills that must be mastered.
  • Certified Pharmacy Technician with 10 years of experience working at both a large national drugstore chain and a small neighborhood pharmacy.
  • When filling prescriptions, detail-oriented with a commitment to maintaining high-quality assurance and control standards.
  • Dedicated to learning, growing, and succeeding in Pharmacy.
  • Customer-focused Pharmacy Technician with a strong background in category pharmacies and 6 years of experience.

Accomplishments

  • Resolved product issue through consumer testing.
  • Provided translation services in method to non-English speaking patients, improving customer satisfaction and education on medication usage.
  • Completed sterile compounding for chemotherapy treatments for 10 patients per day, adhering to all safety protocols.
  • Assisted in daily inventory control, reducing medication stock discrepancies by 42% through precise tracking and documentation.
  • Resolved prescription claim rejections by contacting insurance providers, decreasing customer wait-time by 43%.
  • Supported pharmacist in identifying and resolving medication therapy issues, contributing to improved patient outcomes in 67% of cases.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased sales 16% over three years.
  • Efficiently processed and filled online prescription orders for Boston, reducing fulfillment times and improving overall customer satisfaction.
  • Participated in flu vaccine clinics, successfully administering immunizations to over 7 patients during standard at Seattle.

Affiliations

  • International Council of Nurses
  • Association for Computing Machinery
  • Society of Human Resource Management
  • Member, Compounding Pharmacy Interest Group (CPIG), 2015
  • Professional Development Member, International Society for Pharmaceutical Engineering (ISPE)
  • Affiliate, Society of Student Pharmacists, system
  • American Society of Safety Professionals
  • Active Participant, Pharmacy Technician Students Society (PTSS), Atlanta
  • Member, American College of Clinical Pharmacy (ACCP), Student Chapter
  • Active Volunteer, Pharmacy Vaccination Drive Program in Seattle

Certifications

  • Pharmacy Customer Service Skills Certification
  • ServSafe
  • Immunization certified
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • National Pharmacy Technician Association (NPTA) Sterile Compounding Certification
  • Google Certified Professional Cloud Architect
  • HIPAA Compliance Training
  • Certified Business Analysis Professional (CBAP)
  • Pharmacy Billing and Reimbursement Certification

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