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Skills

  • Effective handling of patient questions and concerns
  • EMR / EHR
  • Medical transcription
  • Chronic disease management
  • Medical terminology proficiency
  • Emergency response for high-risk pregnancies
  • Insurance claims
  • Medical records management
  • MS Office
  • Relationship development

Work Experiences

  • Achieved a 47% boost in patient immunization rates.
  • Assisted in cesarean section preparations by setting up sterile fields and monitoring instruments, significantly improving patient recovery rate according to hospital standards.
  • Followed all necessary procedures to keep the patient's radiation exposure to a minimum.
  • Administered Rh immunoglobulin to Rh-negative pregnant patients with doctor supervision, ensuring compliance with prenatal protocols.
  • Assisted OB/GYN specialists in the examination of over 18 patient cases in 2024, providing effective and compassionate support throughout the patient's journey.
  • Achieved a perfect safety audit report for 2023.
  • Averted potential emergencies for 15 patients.
  • Achieved a patient approval score of 76%.
  • Adjusted appointment schedules.
  • Adopted new standardized forms.

Summaries

  • Achieved a 24% improvement in patient outcomes.
  • Strengths in risk assessment and vendor management backed up by Miscellaneous training.
  • Spearheaded and implemented have a long history of accurately documenting patient health information, collecting vital signs, and improved.
  • OB Medical Assistant is a highly motivated and dedicated individual with a track record of superior performance at the individual, team, and organizational levels.
  • Gather patient information and assist with office operations and physician support, vendor management and team leadership.
  • OB Medical Assistant with 11 years of successful client relations and strategic planning experience.
  • Costs were consistently reduced while profits were increased.
  • Assisted with gynecological procedures.
  • Adaptable OB Medical Assistant.
  • Boosted clinic capacity by 28% during peak hours.

Accomplishments

  • Coordinated patient referrals to OB/GYN specialists, streamlining access to care and reducing referral appointment wait times by standard.
  • Assisted OB patients with thorough medical and insurance billing protocol, improving claim submission accuracy by 59%.
  • Handled appointment booking and follow-up for prenatal patients using Jira, reducing missed appointments by 35%.
  • Worked directly with insurance companies to verify patient benefits and reduce claim rejections by 72%.
  • Tracked and organized prenatal patient schedules by using Tableau, reducing missed appointment rates by 62%.
  • Reduced clinic registration times by implementing electronic check-in/check-out processes, cutting patient wait times by standard.
  • Enhanced EMR documentation accuracy, reducing clerical errors by 23% through training on ServiceNow.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted OB/GYN physicians during routine exams, documented findings in patient records with 31% accuracy using process.
  • Praised for excellent bedside manner and patient-first attitude in prenatal and postpartum appointments, leading to 72% rise in patient satisfaction over 2024.

Affiliations

  • International Association of Administrative Professionals (IAAP)
  • American Health Information Management Association (AHIMA)
  • American Society for Reproductive Medicine (ASRM)
  • International Council of Nurses
  • Certified Healthcare Access Associate (CHAA) by NAHAM
  • Toastmasters
  • American Association of Medical Assistants (AAMA)
  • Medical Group Management Association (MGMA)
  • Basic Life Support (BLS) Certification by Ironclad Systems
  • Electronic Health Record Specialist Certification

Certifications

  • Certified Healthcare Technology Specialist (CHTS) from Ironclad Systems
  • Advance Cardiac Life Support (ACLS) Provider Certification
  • Apple Certified Associate (ACA)
  • Certified Healthcare Access Associate (CHAA) from National Association of Healthcare Access Management
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Electronic Health Records Specialist Certification (CEHRS) from Harbor & Co.
  • CompTIA Network+
  • Certified Public Accountant (CPA)

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