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Skills

  • Patient scheduling
  • Monitoring patient progress
  • Handling sensitive patient information with confidentiality
  • Medical terminology proficiency
  • Business operations
  • HIPAA compliance
  • First Aid/CPR
  • Interacting with diverse patient populations
  • Completing insurance forms
  • Diagnostic equipment expertise

Work Experiences

  • Assisted OB/GYN specialists in patient examinations.
  • Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and automated.
  • Achieved a 4 month streak without compliance failures.
  • Collaborated with insurance and billing departments.
  • Assisted during diagnostic procedures.
  • Averted potential emergencies for 15 patients.
  • Assisted in pelvic exams.
  • Educated patients on medications, procedures, and treatment plans.
  • Answered questions about OB/GYN services.
  • Collaborated with the insurance and billing departments to process claims, reducing errors and turnaround time by 25%.

Summaries

  • Accomplished OB Medical Assistant experienced in managing a fast-paced OB/GYN practice, reducing patient wait times by method while maintaining exceptional standards of care and empathy.
  • Accomplished medical professional well-versed in supporting OB physicians during intricate diagnostic procedures like colposcopies, ensuring the seamless operation and quality patient care.
  • Boosted team proficiency by 70%.
  • Detail-oriented and knowledgeable OB Medical Assistant with strong multitasking and organizational skills who can complete patient-facing and office-based tasks.
  • OB Medical Assistant is a highly motivated and dedicated individual with a track record of superior performance at the individual, team, and organizational levels.
  • Achieved high patient approval ratings of 37%.
  • Independent worker with extensive medical experience and a meticulous nature dedicated to providing the best possible care to patients.
  • Gather patient information and assist with office operations and physician support, vendor management and team leadership.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 24% improvement in patient outcomes.

Accomplishments

  • Streamlined OB patient documentation using category, achieving 41% higher accuracy in patient records.
  • Educated patients on prenatal health guidelines and postpartum care, increasing patient satisfaction ratings by 33% within 2015.
  • Educated expecting mothers on prenatal nutrition and exercise, contributing to 15% improvement in positive health outcomes during pregnancy.
  • Performed regular follow-up calls for postpartum patients, resulting in 16% improved post-delivery care outcomes.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated pre- and post-appointment call-back processes, reducing patient no-show rates by 30%.
  • Introduced customized OB/GYN patient care surveys, which led to a 65% improvement in patient feedback scores.
  • Documented and resolved metric which led to framework.
  • Strengthened patient billing processes by improving claims accuracy, reducing denials by 20% over 18 months.
  • Collaborated on multidisciplinary teams to enhance prenatal and postnatal care, leading to more efficient case management for 14 patients.

Affiliations

  • American Institute of Ultrasound in Medicine (AIUM)
  • National Association of Healthcare Access Management (NAHAM)
  • American Marketing Association
  • Electronic Health Record Specialist Certification
  • Toastmasters
  • Certified Medical Office Manager (CMOM)
  • Society of Human Resource Management
  • Certified Medical Assistant (CMA) by process
  • Certified Healthcare Access Associate (CHAA) by NAHAM
  • International Association of Administrative Professionals

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • OSHA Bloodborne Pathogens Certification
  • Certified Clinical Research Coordinator (CCRC) by Association of Clinical Research Professionals
  • Emergency Medical Technician (EMT) Certification from Lakeside Partners
  • CompTIA A+ Technician
  • Patient Care Technician Certification (PCT) from Brightline
  • Hospitality in Healthcare Certification by Harbor & Co.
  • Neonatal Resuscitation Program (NRP) Certified by Beacon Labs
  • National Certified Medical Assistant (NCMA) from National Center for Competency Testing (NCCT)
  • Certified Phlebotomy Technician (CPT) from Ironclad Systems

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