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Skills

  • Operational improvement
  • Customer service excellence
  • Surveillance
  • Punctuality
  • Continuous Improvement in Security Procedures
  • Crowd control management
  • MS Office
  • Cross-functional team leadership
  • Dispatch
  • Emergency Response

Work Experiences

  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Performed cash drops while maintaining complete security and control over the drop box.
  • Collaborated on 10 occasions.
  • Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind.
  • Collaborated with management to implement fire evacuation protocols.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Provided first aid to injured and ill people while also alerting paramedics for further assistance.
  • Collaborated with emergency services during program.
  • Used effective time management when it came to personnel and security asset coordination and accountability.
  • Used a handheld metal detector and other surveillance devices to screen individuals entering the facility.

Summaries

  • Achieved a 46% success rate.
  • Firearms instructors who are well-versed in the proper use of firearms.
  • Achieved a 16% reduction in false entries.
  • Familiar with a variety of trade and security tools.
  • Achieved zero safety incidents over the past 16 months.
  • Security personnel who are concerned about their safety and have excellent communication skills and a keen eye for detail.
  • Accomplished in security planning for venues.
  • Certified in CPA and recognized for exceptional safety protocols after attending bi-monthly security seminars, staying updated on the latest industry standards.
  • Excellent observational, problem-solving, and decision-making skills, as well as a detail-oriented personality, unmatched integrity, and sound judgment.
  • Capable of keeping personnel, the building, and the equipment safe.

Accomplishments

  • Executed crowd control strategies during high-capacity events, preventing over 15 safety violations and maintaining order.
  • Maintained a strong rapport with guests and patrons, contributing to a 69% increase in positive event reviews.
  • Implemented enhanced security protocols, resulting in a 46% decrease in unauthorized entries.
  • Demonstrated hands-on leadership in high-pressure scenarios, successfully mediating over 17 incidents without escalation.
  • Collaborated with team of 13 in the development of program.
  • Mentored a security team of 4 personnel, ensuring the successful completion of 12 annual training sessions.
  • Partnered with event organizers to ensure compliance with local safety regulations, minimizing risk during gatherings of over 15 attendees.
  • Implemented real-time incident reporting tools, reducing officer response times by 42% and improving overall venue safety.
  • Monitored large-scale crowd activities and directed evacuation procedures when necessary, reducing response times by 59% seconds.
  • Performed risk assessments before high-profile events, advising stakeholders on potential threats and response strategies.

Affiliations

  • Workplace Violence Prevention Certification, metric
  • Security Industry Association (SIA)
  • Association for Supply Chain Management (APICS)
  • National Association of Security Companies (NASCO)
  • Lions Club
  • Certified Crisis Intervention Specialist, framework
  • Rotary International
  • International Association of Professional Security Consultants (IAPSC)
  • American Society of Safety Professionals
  • International Nightlife Security Association (INSA)

Certifications

  • Communications Skills for Security Personnel Course
  • Apple Certified Associate (ACA)
  • Conflict Management and Resolution Course
  • Certified Operational Security Supervisor (COSS)
  • CCTV Operator License Portland
  • National Certificate for Door Supervisors (2018, Atlanta)
  • Security Risk Management Professional (SRMP)
  • Emergency First Aid at Work Certification
  • Certified in Event Security Management
  • Certified Risk and Security Management (CRSM)

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