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Skills

  • Patient Outcome Improvement Initiatives
  • Antimicrobial stewardship expertise
  • Formulary management and optimization
  • Drug inventory management
  • Healthy meal preparation
  • Data analysis and interpretation for healthcare
  • Leadership in high-performance teams
  • Wellness services
  • Hiring and recruitment
  • Therapy programs

Work Experiences

  • Collaborated with IT teams to optimize EHR system implementation.
  • Communicated with patients while maintaining the confidentiality of their medical information.
  • Authored clinical guidelines.
  • Boosted patient satisfaction by 52% over 2024 year.
  • Designed and implemented new clinical programs that improved medication reconciliation accuracy by 29%, bolstering patient outcomes across multiple service lines.
  • Analyzed quarterly drug utilization trends.
  • Collaborated with IT teams to optimize the implementation of an Electronic Health Record (EHR) system, reducing medication ordering errors by 33%, improving patient safety.
  • Collaborated with human resources to streamline prior authorization processes, reducing approval wait times by 77% and improving patient access to necessary treatments.
  • Collaborated with Six Sigma organizations.
  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.

Summaries

  • Exceptional communicator and proven problem solver.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.
  • Achieved OSHA.
  • Achieved $16 in annual drug cost savings.
  • Coordinate patient admission and discharge.
  • Decreased drug-related incidents by 62%.
  • Oversee human resources, budgeting, supply management, and patient services with success.

Accomplishments

  • Decreased average hospital readmission rates by 69% through improved medication reconciliation procedures.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with technology teams to implement new EHR-integrated software, streamlining medication orders and reducing physician order entry errors by 23%.
  • Collaborated with team of 13 in the development of category.
  • Worked with compliance to reduce the incidence of adverse drug events (ADEs) in elderly patients, achieving a 75% reduction over the past year.
  • Implemented an inter-departmental clinical trial collaboration, involving 14 studies to evaluate the efficacy of novel drug therapies.
  • Led a pharmacy team of 18 professionals in delivering comprehensive pharmacy services, driving a patient satisfaction increase of 16%.
  • Enhanced patient advisory services, leading to a 47% improvement in patient satisfaction ratings within pharmacy consultation services.
  • Developed and executed a high-risk medication management program, decreasing adverse drug events by 37% over 18 months.
  • Key contributor to hospital's strategic planning initiatives, focusing on long-term drug cost containment strategies that saved $13 annually.

Affiliations

  • Freemason
  • American Society of Safety Professionals
  • Institute for Healthcare Improvement (IHI)
  • International Society for Pharmacoeconomics and Outcomes Research (ISPOR)
  • Health Information and Management Systems Society (HIMSS)
  • Board of Pharmacy Specialties (BPS) - method
  • National Academy of BioPharma Professionals
  • International Council of Nurses
  • Academy of Managed Care Pharmacy (AMCP)
  • American Marketing Association

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • National Provider Identifier (NPI)
  • Certified Health Data Analyst (CHDA)
  • Certified Compounded Sterile Preparation Pharmacist (BCSCP - Board of Pharmacy Specialties)
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Professional in Electronic Health Records (CPEHR)
  • SHRM Certified Professional (SHRM-CP)
  • Lean Six Sigma Green Belt for Healthcare
  • Certified Specialty Pharmacist (CSP)

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