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Skills

  • Team building
  • Manual dexterity
  • Collaboration with front-of-house teams
  • Preparation techniques
  • HACCP Food Safety Standards
  • On-the-Fly Problem Solving
  • Customer service
  • Maintaining Cleanliness & Organization in Kitchen
  • Measurable Productivity Increases
  • Communications

Work Experiences

  • Achieved President's Club for exemplary hygiene.
  • Assisted in managing and organizing the walk-in cooler, ensuring that all ingredients were at peak freshness to maintain food quality.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Assisted wait staff and other members of the team in completing tasks.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Assisted front of house staff during high-traffic periods by addressing customer queries about pizza ingredients and specials, improving customer service ratings by 60%.
  • Collaborated with procedure customers to determine their needs and deliver process service.
  • Adjusted pizza recipes based on seasonal ingredients.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the delivery of standard project by framework team, which resulted in metric.

Summaries

  • Collaborated with head chefs.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Collaborative Pizza Chef Assistant with a passion for creating new menu items, actively contributing to testing recipes that increased daily foot traffic by 77%.
  • Achieved a reduction of 37%.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strengths in workflow optimization and client relations backed up by Food and Beverage training.
  • Long hours are required to complete fast-paced work.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Recognized on a regular basis for outstanding performance and contributions to the Food and Beverage industry's success.
  • Clear understanding of data analysis and quality assurance as well as data analysis training.

Accomplishments

  • Collaborated with head chef to innovate 13 new pizza flavors and toppings, increasing customer purchase frequency by 51%.
  • Recognized by management for consistently high performance during busy service hours, contributing to an overall customer rating increase of 28%.
  • Implemented ingredient portioning guidelines, resulting in a 40% reduction in kitchen waste while maintaining consistent pizza size and quality.
  • Mastered pizza dough kneading and stretching techniques, ensuring all pizzas maintained the desired thickness and texture.
  • Reduced pizza dough waste by 57% through improved portioning and dough management techniques, directly contributing to overall cost savings of $9 per month.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Introduced a fast-tracking process for pizza dough rising and prep, decreasing downtime between orders by 79%.
  • Resolved product issue through consumer testing.
  • Developed a training manual for new hires, decreasing onboarding time by 36% and increasing training consistency across shifts.
  • Documented and resolved metric which led to framework.

Affiliations

  • Food and Beverage Association of America
  • Society of Women Engineers
  • Lions Club
  • International Association of Administrative Professionals
  • Local Farmers Market Association Member
  • SCA (Specialty Coffee Association) Food and Beverage Certification
  • Culinary Institute of America (CIA) Alumni Network
  • International Association of Food Protection - Certification 2017
  • Rotary International
  • International Association of Culinary Professionals (IACP)

Certifications

  • Food Defense Certification - initiative
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Safe Quality Food (SQF) Practitioner Certification
  • Knife Skills Certification - initiative
  • Diploma in Italian Culinary Arts - Focus on Pizzas at initiative
  • Pizzeria Management Professional Certificate - system
  • Food Standards and HACCP Awareness Certificate - program
  • Food Allergy Awareness Certification - State Columbus Certified

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