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Skills

  • Team building
  • Communications
  • Supervision
  • Salesforce loading knowledge
  • Minor mechanical troubleshooting
  • Accident prevention methodologies
  • Risk assessment cargo loading expert
  • Organization
  • Business operations
  • Electric hoist use

Work Experiences

  • Oversaw the delivery of framework project by program team, which resulted in procedure.
  • Assisted in fleet inspections.
  • Collaborated with maintenance teams.
  • Applied specialty coatings to truck exteriors based on customer preferences, increasing recurring business by 40%.
  • Had an excellent attendance record and was always on time for work.
  • Visually inspected all pallets for deliveries to ensure that they were in good condition and that the shipments were accurate.
  • Contributed to the successful preparation of 9 vehicles.
  • Achieved a 41% decrease in manual labor time.
  • Completed services in under 6 hours per truck.
  • Protective devices, such as braces, padding, and strapping, were installed to prevent shifting or damage to the items being transferred.

Summaries

  • Comprehensive Truck Detailer skilled in multi-surface deep cleaning and sanitation, ensuring interior and exterior cleanliness far exceeds client expectations.
  • Achieved cost-effective fleet detailing.
  • Achieved high customer repeat rates.
  • Working alone or as part of a team, and following directions without supervision.
  • Accomplished Truck Detailer with an ability to upsell premium services, increasing profit margins by $5 per job while maintaining customer loyalty.
  • Able to upsell premium services.
  • Truck Detailer is a multi-talented Truck Detailer who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Consistently adhered to industry standards.
  • Created structured processes and flowcharts.

Accomplishments

  • Identified and utilized space-efficient mobile detailing trailers, setting up on-site detailing locations across Columbus and servicing 6 trucks per week.
  • Streamlined detailing processes, reducing cleaning times by 46% without altering service quality, resulting in more efficient fleet management.
  • Developed and maintained a tracking system for cleaning materials, reducing wasteful purchases by $13 annually.
  • Adopted advanced detailing equipment focusing on ergonomics and efficiency, leading to a 28% reduction in task-related injuries over 2015.
  • Resolved product issue through consumer testing.
  • Proposed and introduced a new range of detailing products which enhanced cleaning effectiveness and reduced overall labor hours by 48% per job.
  • Delivered detailed status reports to upper management, outlining completed jobs, fleet conditions, and cost-saving measures that reduced operating expenses by $15 in 2015.
  • Trained new hires on efficient detailing techniques, reducing new-employee detailing time from 14 months to 15 weeks on average.
  • Collaborated with client representatives to design highly customized detailing packages, contributing to a 35% increase in repeat business across 2015.
  • Oversaw fleet washing operations for 8-truck enterprise, ensuring all vehicles met regulatory cleanliness standards within a tight schedule.

Affiliations

  • American Marketing Association
  • Auto-Restoration Specialist Certification Program – Ironclad Systems
  • American Medical Informatics Association
  • Certified Fleet Specialist Program – Meridian
  • Specialty Equipment Market Association (SEMA) – Asana
  • Jaycees
  • Vehicle Care Professionals Association
  • Industrial Fleet Maintenance & Operations Community
  • International Association of Administrative Professionals
  • International Detailing Association (IDA) – Certified Detailer 2023

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Steam Cleaning Certification (SteamPro - Accredited Training)
  • Fleet Detailing Business License (Industry Accredited)
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Interior Sterilization and Anti-Microbial Certification (Clean Safe Institute)
  • Machine Buffing Technician Certification (ABC Technical Institute)
  • Fleet Detailing Certification (Professional Detailing Network - PDN)

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