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Skills

  • Review of contracts
  • Market share growth strategies
  • Customer satisfaction improvement strategies
  • Achieving above-average fleet sales targets
  • Cross-functional collaboration
  • Client Relationship Management (CRM)
  • B to B sales
  • Supplier relationship management
  • Strategic account development
  • Efficient lead-to-order process management

Work Experiences

  • Organized sales meetings for the staff to talk about development strategy, best practices, and process improvements.
  • Increased the team's revenue by over $8 in sales.
  • Hired, supervised, and coached 16 employees on sales strategies to maximize performance.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Cut costs by 12% through client and distributor price negotiations.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Worked with upper management to implement continuous improvements and help the team achieve its objectives.
  • Achieved an industry-leading metric by applying strategic procedure industry knowledge and leadership skills.

Summaries

  • Clear understanding of project management and stakeholder engagement as well as project management training.
  • Achieved a 57% reduction in fleet vehicle surpluses.
  • Skilled in risk assessment and capable of streamlining daily activities to increase productivity and sales.
  • Achieved results over 6 months.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Ambitious leader passionate about optimizing fleet inventory allocation.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strict Fleet Sales Manager with program supervisory experience of 5 years.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.

Accomplishments

  • Achieved 31% year-over-year growth by introducing new fleet sales strategies and customized financing packages.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and regularly updated client satisfaction metrics, leading to a 47% increase in long-term client retention.
  • Led team efforts in integrating framework, which reduced administrative time by 42% and minimized operation errors.
  • Introduced a referral program for satisfied fleet customers, generating 55% of new business through client recommendations.
  • Trained and mentored junior sales staff in fleet-specific sales strategies, resulting in a team-wide revenue increase of 63%.
  • Increased average fleet order size by 84% by personalizing presentations and offering tailored solutions during client meetings.
  • Identified and revamped underperforming fleet services, resulting in revenue improvements by 19% through optimized service contracts.
  • Worked closely with legal teams to create fleet lease arrangements that reduced compliance risks and improved client satisfaction by 49%.
  • Minimized order backlog by 2% through optimization of supply chain interactions with manufacturers and internal departments.

Affiliations

  • National Independent Automobile Dealers Association (NIADA)
  • International Sales Managers Association (ISMA)
  • American Medical Informatics Association
  • Association of Information Technology Professionals
  • Fleet Management Association (NAFA)
  • Fleet LatAm Advisory Board 2015
  • National Municipal Fleet Managers Association
  • Association for Computing Machinery
  • Fleet Management Certification Program – Summit Group
  • Toastmasters

Certifications

  • Green Fleet Certification Program by Clean Cities or program
  • Salesforce
  • Certified Public Accountant (CPA)
  • NAFA Sustainable Fleet Management Certification
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Certified Sales Professional (CSP) from Manufacturer or Dealership Training Programs

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