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Skills

  • Contract review and negotiation
  • Data-driven decision making using sales metrics
  • Sales processes
  • Corporate fleet sales presentations
  • Customer satisfaction improvement strategies
  • Fleet inventory management
  • Achieving above-average fleet sales targets
  • Efficient lead-to-order process management
  • Solution selling
  • Long-term client retention strategies

Work Experiences

  • Established long-term business growth by building relationships with customers and the community.
  • Hired, supervised, and coached 16 employees on sales strategies to maximize performance.
  • Created and implemented new business opportunities using strategic networking strategies.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Implemented new inventory management procedures that reduced product theft by 5% in 18 months.
  • Implemented Salesforce to streamline category procedures and standard tasks.
  • Researched competitor products, services, and trends to target prospects in other territories.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Worked to resolve issues with high-profile customers in order to maintain relationships and increase the number of repeat customers.
  • Cut 18 months spending by 13% by using SAP to create effective budgets.

Summaries

  • Sales Manager with over 7 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Successful Sales Manager with 18 years of experience in developing and increasing method sales.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 74% reduction in stock costs.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Strict Fleet Sales Manager with program supervisory experience of 5 years.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved results over 6 months.
  • Achieved client retention exceeding 49%.

Accomplishments

  • Utilized Power BI to generate predictive analytics on fleet demand, driving process optimizations that increased sales conversion by 25%.
  • Created and oversaw sales campaigns targeting key accounts, leading to 40% increase in large fleet sales within two years.
  • Identified and revamped underperforming fleet services, resulting in revenue improvements by 19% through optimized service contracts.
  • Resolved product issue through consumer testing.
  • Optimized inventory forecasting methods using SAP, leading to a reduction in unsold vehicle stock by 51% over 6 months.
  • Minimized order backlog by 2% through optimization of supply chain interactions with manufacturers and internal departments.
  • Developed and regularly updated client satisfaction metrics, leading to a 47% increase in long-term client retention.
  • Introduced a referral program for satisfied fleet customers, generating 55% of new business through client recommendations.
  • Enhanced after-sales customer support processes, lowering fleet customer churn by 71% over three years.
  • Developed pricing strategies that captured 5% growth in competitive markets, while maintaining high customer acquisition.

Affiliations

  • Professional Society for Sales & Marketing Executives (SME) Austin
  • Commercial Vehicle Solutions Network (CVSN)
  • Fleet Management Association (NAFA)
  • National Association of Fleet Managers (NAFM)
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • National Automotive Dealers Association (NADA)
  • Society of Automotive Engineers (SAE)
  • Freemason
  • Association for Computing Machinery

Certifications

  • Certified Fleet Consultant (CFC) from method
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Commercial Fleet Sales Professional Recognition from Automotive Fleet Magazine
  • Fleet and Mobility Specialist Certificate by system
  • Fleet Finance Manager Certification by Meridian
  • CompTIA A+ Technician
  • Certified Dealership Executive (CDE) by the National Automobile Dealers Association (NADA)
  • Certified Sales Professional (CSP) from Manufacturer or Dealership Training Programs
  • Automotive Fleet Sales Leadership Certification by Summit Group

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