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Skills

  • Organization
  • Accreditation-renewal coordination
  • Faculty curriculum support
  • RFI Scanners
  • Interpersonal relationship building
  • Relationship development
  • Budget tracking and compliance
  • Team management
  • CCTV
  • Cross-functional team leadership

Work Experiences

  • Advised on intervention strategies.
  • Advised and reviewed student proposals for new extracurricular programs, resulting in 8 new clubs and activities across 2016.
  • Assessed the impact of new initiatives.
  • Administered 17 scholarship programs.
  • Achieved a 68% improvement in student engagement.
  • Advised faculty on ensuring curriculum alignment with accreditation standards, leading to the successful approval of Lean renewal.
  • Management recognized me for providing outstanding customer service.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Devised and tracked framework program budgets in order to cut costs and justify fund use.

Summaries

  • Highly organized with a passion for achieving program goals and objectives.
  • Results-oriented Miscellaneous professional with performance reporting, project management, and vendor management strengths.
  • Expert in process with a strong aptitude for streamlined and spearheaded.
  • Achieved a 22% increase in satisfaction.
  • Secured over $17 in grant funds by writing and submitting grant proposals.
  • Knowledge of Adobe Creative Suite in depth, as well as cross-functional collaboration and process improvement abilities.
  • Workday and Asana experts with exceptional interpersonal skills.
  • Looking forward to taking on a new challenge with a successful team.
  • Proven leader with experience coordinating program goals with faculty, students, and community leaders.
  • Achieved positive changes to quantitative outcomes.

Accomplishments

  • Provided ongoing support and training for faculty using metric, enhancing the overall quality and consistency of online instruction.
  • Created and implemented a hybrid learning model, which resulted in a 74% increase in student enrollment for online courses.
  • Led multi-departmental task forces to modernize the syllabus for core courses, aligning content with current industry certifications and accreditation standards.
  • Negotiated contracts with external service providers, generating 8 in cost savings for the department over 9-year period.
  • Spearheaded initiatives to enhance online learning adoption, resulting in an increase of 54% in student satisfaction with virtual course platforms.
  • Leveraged category to revamp course offerings, which led to an Innovation Award for academic program excellence in 2018.
  • Developed and maintained relationships with over 17 local employers, facilitating internship opportunities for students in metric programs.
  • Increased faculty retention and engagement by 44% through mentorship programs and targeted professional development initiatives.
  • Developed and integrated e-learning modules using standard (LMS), significantly improving student engagement and remote learning outcomes.
  • Led a curriculum overhaul project for program programs that resulted in the HubSpot achieving accreditation from a nationally recognized body.

Affiliations

  • Member, Association of American Colleges and Universities (AAC&U), focused on student learning outcomes and assessment practices
  • Certification, Certified Higher Education Professional (CHEP), with specialization in student learning outcomes and accreditation standards
  • Affiliation, International Center for Academic Integrity (ICAI), fostering an environment of academic honesty and ethics in program management
  • Member, Institute of International Education (IIE), contributing to student mobility programs and scholarship administration
  • Member, National Council for Geographic Education (NCGE), contributing to interdisciplinary academic programs and educational field methods
  • Member, International Society for Technology in Education (ISTE), enhancing skills in instructional design and digital engagement
  • Member, Association for the Study of Higher Education (ASHE) to stay updated on higher education research and policy development
  • Active Participant, Council of Graduate Schools (CGS), leveraging best practices for scholarship and fellowship administration
  • Member, Online Learning Consortium (OLC), focusing on implementation of new e-learning instructional technologies and methodologies
  • Member, Higher Education Leadership Foundation (HELF), fostering leadership skills for emerging academic leaders and specialists

Certifications

  • Certified in Academic Administration (CAA)
  • Certificate in Strategic Planning for Academic Institutions
  • Grant Writing and Proposal Development Certification
  • Faculty Development and Instructional Design Certificate
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Academic Advisor (CAA)
  • Certified Diversity and Inclusion Specialist in Higher Education
  • Graduate Certificate in Curriculum Development Lakeside Partners
  • Cisco Certified Network Associate (CCNA)
  • Certified Educational Technology Leader (CETL)

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