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Skills

  • Interdepartmental collaboration
  • Operational improvement
  • Pet charting information
  • Team management
  • Credit and collections
  • Communications
  • Internal auditing
  • Product ordering
  • Time management skills
  • Accounts payable/receivable

Work Experiences

  • Provided management with system updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Worked with the parts department to get the parts I needed.
  • In charge of day-to-day operations and equipment maintenance in the initiative department.
  • Solved
  • Did some research.
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Established
  • Invented

Summaries

  • Collaborate with commercial lenders to achieve sales targets.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Versatile
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Adaptable, tenacious, and capable project manager with over 4 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Over 10 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.

Accomplishments

  • Cut chemical usage by 37% through the introduction and promotion of green-certified cleaning products.
  • Completed a major cross-departmental project ensuring infection control standards according to CDC and framework guidelines.
  • Resolved product issue through consumer testing.
  • Conducted safety and compliance training for 12 employees, ensuring adherence to OSHA and environmental regulations.
  • Managed inventory for cleaning supplies, keeping stock levels optimal and reducing excess by 53% using a new inventory management system.
  • Managed team of 14 custodial staff, ensuring timely and effective cleaning of facilities while adhering to all health and safety protocols.
  • Successfully integrated a Microsoft Excel system widely adopted to track service requests, leading to a reduction of downtime by 71% for custodial responses.
  • Led bi-annual audits of cleaning procedures, resulting in 43% adherence to regulatory standards for cleanliness and sanitation.
  • Implemented high-efficiency filtration systems, improving the air quality of indoor spaces and ensuring compliance with state air-quality standards.
  • Worked with the infection control team to launch disinfection protocols for high-traffic areas, reducing surface contamination by 58%.

Affiliations

  • Institute of Hazardous Materials Management (IHMM)
  • Waste Management & Recycling Association of America (WRAA)
  • International Association for Healthcare Security and Safety (IAHSS)
  • American Society of Healthcare Engineering (ASHE)
  • Council of Engineering and Scientific Specialty Boards (CESB)
  • Association for Computing Machinery
  • American Public Health Association (APHA)
  • Society of Women Engineers
  • Rotary International
  • International Facility Management Association (IFMA)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • National Environmental Health Association (NEHA) Sustainability Professional Credential
  • LEED Green Associate Certification
  • Certified Industrial Hygienist (CIH)
  • Certified Healthcare Facility Manager (CHFM)
  • Certified Environmental Health Specialist (CEHS)
  • CompTIA Network+
  • Green Cleaning Technician Certification
  • Certified Facility Manager (CFM) by IFMA
  • Certified Institutional Environmental Specialist (CIES) by IEHA

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