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Skills

  • Organization
  • Domestic violence intervention strategies
  • Conflict resolution facilitation
  • Team management
  • Budgets
  • Data collection and case documentation compliance
  • Conflict mediation
  • Early childhood intervention expertise
  • Family service planning
  • File management

Work Experiences

  • Collaborated with metric customers to determine their needs and deliver system service.
  • Worked with community program leaders and advocates to ensure that resources were available to those who needed them.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Oversaw the delivery of procedure project by standard team, which resulted in initiative.
  • Achieved 55% successful family reunifications.
  • Completed home welfare checks to comply with state and program guidelines.
  • Transported Jira to 18 months customer locations.
  • Assisted in creating culturally-responsive parenting workshops.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Advocated in court hearings for the best interests of children, directly influencing favorable outcomes in 7 custody or placement cases.

Summaries

  • Within Miscellaneous, senior Family Preservation Worker and outstanding performer in strategic planning and budget management.
  • Family Preservation Worker is a multi-talented Family Preservation Worker who is consistently rewarded for planning and operational improvements.
  • Adept at developing early intervention strategies.
  • Benefited 5 children.
  • Clear understanding of quality assurance and data analysis as well as quality assurance training.
  • Achieved a 75% reduction through early intervention.
  • Client-focused Family Preservation Worker with expertise in successfully managing over 4 cases annually, ensuring state regulatory compliance and improving departmental efficiency by 19%.
  • Advocated for early intervention services.
  • Achieved a 28% success rate in family reunifications.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Played a key role in cross-agency cooperation leading to 69% fewer emergency shelter placements in 2019.
  • Organized community outreach events in Boston, bringing educational resources to underserved families and generating 13 new client referrals.
  • Collaborated with team of 18 in the development of framework.
  • Engaged in multidisciplinary team meetings to discuss strategies for child permanency, achieving 27% more timely adoptions.
  • Monitored progress through on-site home visits, redirecting welfare services for under-supported children, improving child care standards by 55%.
  • Maintained pristine documentation in compliance with child welfare policies, resulting in 10 successful state audits with zero discrepancies.
  • Collaborated with workforce development agencies to place 30% of unemployed parents into long-term employment within 6 months.
  • Managed 5 ongoing cases across diverse demographics, adhering to strict caseload timelines and service-level agreements.
  • Designed culturally-sensitive family preservation materials, contributing to a 33% increase in program participation from minority groups.
  • Partnered with local organizations to introduce financial literacy programs for parents, increasing financial stability for 17 families.

Affiliations

  • Multilingual Family Services Advocacy Network
  • Association for Computing Machinery
  • Jaycees
  • Parent-Child Interaction Therapy (PCIT) Global Community
  • Project Management Institute
  • Foster Family and Adoption Support Group Coordinator
  • Association for Family and Conciliation Courts (AFCC)
  • National Human Services Assembly (NHSA) Member
  • International Federation of Social Workers (IFSW)
  • Collaborative Family Law Association (CFLA) Member

Certifications

  • Certified Trauma Practitioner (CTP)
  • CPR and First Aid Certification
  • Diversity, Equity, and Inclusion in Social Work Certification
  • First Aid/CPR Certified
  • School-Based Behavioral Health Provider Certification
  • Certified Public Accountant (CPA)
  • Child and Family Team (CFT) Training Certification
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • National Association of Social Workers (NASW) Membership

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