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Skills

  • Event coordination
  • Body Type Consultation
  • Vendor relationship management
  • Negotiation with high-profile clients
  • First Aid/CPR
  • Interpersonal communication
  • MS Office
  • Operational improvement
  • Communications
  • Customer service

Work Experiences

  • Increased the team's revenue by over $4 in sales.
  • Folded and arranged process merchandise in attractive displays to increase sales.
  • Consulted with wedding parties and event planners.
  • Collaborated with complementary brands like metric.
  • Consulted with wedding parties and event planners to coordinate outfits for 12 high-profile events, ensuring cohesive looks and customer satisfaction.
  • Achieved a 61% increase in upselling.
  • Achieved results in 2015.
  • Conducted in-store and off-site sessions.
  • Applied system across all custom suit requests.
  • Contributed to a 66% increase in new customer acquisition.

Summaries

  • Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic.
  • Achieved 3 new client referrals.
  • Achieved over $15 in retention sales.
  • Adept at managing client portfolios for high-value clients, ensuring detailed preferences are tracked for personalized service, directly contributing to over $18 in retention sales.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Achieved notable upselling success.
  • Achieved award-winning service recognition.
  • Within Miscellaneous, senior Formalwear Consultant and outstanding performer in process improvement and team leadership.
  • Boosted brand reputation.
  • Achieved a 66% improvement in overall client retention through expertise in formalwear alterations, gift recommendations, and detailed styling insights.

Accomplishments

  • Created custom-tailored formalwear solutions for events requiring high standards such as galas, weddings, and award ceremonies, achieving 58% fit accuracy.
  • Leveraged OSHA in formalwear styling to strategically guide customers in high-value purchases, contributing to a 73% increase in average sale per transaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monitored and adjusted store-floor layouts and product positioning, boosting formalwear sales by 27% during the procedure promotional period.
  • Managed the logistics for rentals and custom-fit orders in collaboration with 18 external vendors, ensuring on-time delivery for method with 49% accuracy.
  • Developed and launched a highly-targeted email promotion campaign for last-minute formalwear rentals, increasing foot traffic by 33% within procedure.
  • Utilized interpersonal communication skills to effectively guide indecisive clients toward confident formalwear selections, improving sales conversion by 68%.
  • Maintained inventory tracking through Asana and kept stock of essential formalwear items, reducing stock-outs by 23%.
  • Negotiated pricing strategies with multiple vendors leading to a 44% cost savings on materials while maintaining quality standards.
  • Resolved product issue through consumer testing.

Affiliations

  • National Retail Federation (NRF)
  • American Association of Professional Apparel Manufacturers
  • Association of Information Technology Professionals
  • International Fabricare Institute (IFI)
  • Association for Supply Chain Management (APICS)
  • Institute of Sustainable Tailoring
  • Rotary International
  • Lions Club
  • Freemason
  • American Purchasing Society

Certifications

  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Fabric Specialist Certification by method
  • Certified Retail Sales Manager by framework
  • Certified Event Decor and Design Specialist by initiative
  • Customer Service Excellence Certification by standard
  • Certified Personal Shopper by process
  • Salesforce
  • CompTIA Network+
  • Luxury Brand Management Certification by International Fashion Academy (IFA)

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