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Skills

  • MS Office
  • Family care planning and discharge readiness
  • Care team education on pediatric psychology
  • Expressive arts therapy facilitation
  • Customer service
  • Sanitation understanding
  • Communications
  • Holistic care approach implementation
  • Invoice generation
  • Hospital readmission reduction strategies

Work Experiences

  • Applied therapy in pediatric oncology units.
  • Included music and art activities to encourage creativity and expression.
  • Achieved a 36% reduction in disruption.
  • Cleaned up spills quickly and sanitized thoroughly at every three years to keep infections at bay.
  • Kept the classroom and work areas clean and organized.
  • Addressed post-discharge emotional support.
  • Benefited over 2 children in long-term care.
  • Created schedules that were well-balanced to allow for adequate rest, play, and educational opportunities.
  • Assisted in treatment planning.
  • Benefited over 17 patients annually.

Summaries

  • Maintaining discipline and providing optimal support is second nature to me.
  • Working with children in small and large groups between the ages of 4 and 13.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Certified Child Life Specialist and team leader with 13 years of experience in procedure settings.
  • Method and category have a proven track record.
  • Childcare professional with 9 years of experience nurturing and caring for children who is kind and cheerful.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Proficient in promoting process by leveraging data analysis and team leadership knowledge.
  • Multilingual and fluent in Portuguese and Mandarin, with a strong grasp of cultural differences.
  • Certified Child Life Specialist with 10 years of experience guiding children in a system setting is responsible.

Accomplishments

  • Implemented comfort item utilization by pairing specific beloved items with medical procedures, leading to a 84% decrease in patient stress levels.
  • Organized legacy building activities for terminally ill children, providing emotional closure for 7 patients' families and enhancing long-term family support feedback.
  • Secured $18 in grant funding to create a therapeutic music program, enriching emotional healthcare for hospitalized children and impacting 5 patients per month.
  • Devised individualized emotional support plans for pediatric patients during hospital stays, resulting in a 37% increase in patient cooperation and reduced procedural delays.
  • Spearheaded the design of staff orientations to address pediatric psychological needs, enhancing staff preparedness by 22% over a three years.
  • Facilitated expressive arts therapy sessions, increasing patient participation rates in therapeutic programs by 73% and improving coping skills.
  • Created educational webinars for medical professionals focused on trauma-informed care, increasing staff awareness and reducing patient trauma symptoms by 35%.
  • Developed expressive arts therapies tailored to pediatric patients with chronic illnesses, leading to a 78% improvement in emotional expression and patient-reported outcomes.
  • Contributed to hospital-wide child life curricula development, improving new staff retention rates by 56% and increasing staff engagement in pediatric care programs.
  • Initiated hospital's first family-centered care workshops for caregivers, increasing family engagement in care plans by 29% and improving patient outcomes.

Affiliations

  • Attendee, Annual ACLP Child Life Conference, 2019
  • Collaborator, Local Family Support Programs, Seattle, 2017-Present
  • Leader, Pediatric Patient Advocacy Steering Committee, standard, 2022-2017
  • Member, American Academy of Pediatrics (AAP) Section on Child Life, 2017-Present
  • Contributor, Pediatric Mental Health Initiative, 2019-2022
  • Co-leader, Pediatric Caregiver Support Series, 2018-2019
  • Member, Children’s Healthcare Professional Roundtable, 2021-Present
  • Facilitator, Pediatric Bereavement Support Group, 2018
  • Panelist, End-of-Life and Bereavement Support in Pediatric Care Forum, 2019
  • Member, Child Life Practicum Advisory Council, 2018-2017

Certifications

  • Trauma-Informed Child Development Certification - Trauma Center at Justice Resource Institute (JRI)
  • Salesforce
  • American Academy of Financial Management (AAFM)
  • Certified Autism Specialist (CAS) - International Board of Credentialing and Continuing Education Standards (IBCCES)
  • Certified Mindfulness-Based Stress Reduction (MBSR) Practitioner for Pediatrics - process
  • SHRM Certified Professional (SHRM-CP)
  • Grief and Loss Certification - American Academy of Grief Counseling
  • Project Management Professional (PMP)
  • Certified Child Development Specialist - National Board for Professional Teaching Standards (NBPTS)
  • CompTIA Security+

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