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Skills

  • Heavy lifting
  • Client-focused
  • Pet charting information
  • Problem resolution
  • Relationship development
  • Budgeting and Allocation 
  • Excellent communication
  • Operations management
  • Music showcase training
  • Bilingual in Portuguese

Work Experiences

  • Met sales goals of $11 per the past year using persuasive selling techniques.
  • Initiated process contact with new, existing, and potential customers to develop and maintain business relationships and further sales.
  • Coordinated marketing, sales, and IT processes to align activities with corporate goals.
  • Accomplished results within one year.
  • Created innovative and targeted collateral to support overall branding objectives.
  • Oversaw the launch of 6 new products in order to increase market share and generate revenue of $8.
  • Followed up on leads with helpful, knowledgeable support three years in order to convert potential customers into paying customers.
  • Created and shared presentations for method groups of up to 15 to increase interest in QuickBooks.
  • Developed insights into marketing campaigns in order to evaluate how well they performed in relation to their objectives.
  • Achieved an 27% increase in clickthrough rates.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Marketing and Communications industry's success.
  • Standard are well-understood.
  • Sales and Marketing Coordinator with 14 years of experience developing business relationships and exceeding customer expectations.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Expert at keeping track of trends and seizing new opportunities.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Leader who is detail-oriented, attentive, and decisive.
  • Strengths in risk assessment and vendor management backed up by Marketing and Communications training.
  • Accomplished in designing and managing multi-channel strategies that have increased product exposure, recognized by receiving the Excellence Award for Best Marketing Campaign in Seattle.

Accomplishments

  • Prepared
  • Initiated
  • Reduced
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Analyzed sales data to recommend pricing strategies that improved profit margins by 26% while maintaining competitive pricing.
  • Coordinated cross-functional teams to align marketing and sales strategies, resulting in a 15% revenue increase over 18 months.
  • Documented
  • Streamlined
  • Developed product launch plans that achieved 57% over forecasted sales in the first several months post-launch.
  • Consulted

Affiliations

  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • Freemason
  • Association of Information Technology Professionals
  • Sales and Marketing Executives International (SMEI)
  • Business Marketing Association (BMA)
  • Google Ads Certification Program
  • International Council of Nurses
  • Project Management Institute
  • Strategic Account Management Association (SAMA)

Certifications

  • Google Tag Manager Fundamentals Certification
  • Certified Email Marketing Specialist by HubSpot Academy
  • CompTIA A+ Technician
  • Google Ads Video Certification
  • Facebook Blueprint Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • Certified Inside Sales Professional (CISP)
  • Pardot Specialist Certification
  • Certified Protection Officer (CPO)

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