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Skills

  • Supervision
  • Safety protocols
  • AS/400 experience
  • Relationship development
  • Business operations
  • Project management
  • Problem resolution
  • Patient tagging
  • Purchasing
  • Cold chain industry background

Work Experiences

  • Was in charge of receiving incoming stock and delivering it to designated locations.
  • Worked with CNAs, nurses, and physicians to keep things stable during transport and make it as smooth as possible.
  • Was able to achieve a 2% on-time delivery rate.
  • Used moveable beds, wheelchairs, and stretchers to transport patients to testing and treatment units, operating rooms, and other locations.
  • Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
  • Kept track of how much time I spent on each assignment each day for productivity reporting.
  • Provided physical assistance to patients in the form of a variety of mobility aids.
  • Provided information to support Patient Transporters in person and over the phone.
  • Was in charge of warehouse improvement initiatives in order to improve operational efficiency.
  • Achieved recovery over a 6 months.

Summaries

  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Develops and implements cost-cutting and revenue-boosting process controls and quality-improvement initiatives effectively.
  • Patient Transport Attendant with 4 years of experience transporting patients to and from designated operating rooms and treatment areas.
  • Lean certified
  • Patient Transporter is a multi-talented Patient Transporter who is consistently rewarded for planning and operational improvements.
  • Clear understanding of project management and process improvement as well as risk assessment training.
  • Patient Transporter with 18 years of industry experience is efficient and detail-oriented.
  • Within Transportation, senior Patient Transporter and outstanding performer in risk assessment and stakeholder engagement.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Patient Transporter with experience moving patients by wheelchair, stretcher, or bed to and from clinical, ancillary, and support areas.

Accomplishments

  • Provided bilingual (e.g., English-Spanish) support to enhance communication with patients, fostering a patient-centered transport experience.
  • Increased sales 7% over two years.
  • Assisted in streamlining inter-department communication, resulting in a 81% reduction in time-sensitive patient transport delays within several months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Safely transported patients to diagnostic procedures, surgical areas, and discharge points while maintaining a zero-incident record through adherence to best practices.
  • Leveraged patient transport software to accurately track and log patient movements, contributing to a 41% increase in overall efficiency.
  • Improved response times for emergent patient transfers by 28% through successful routing and prioritization efforts based on patient acuity.
  • Collaborated with medical and nursing staff to prioritize and expedite urgent patient transports during high-traffic periods, reducing wait times by 75%.
  • Supported facility expansion projects by providing operational insights into patient transport optimization in a Phoenix-based hospital.
  • Proactively addressed patient and family inquiries during transport, improving overall satisfaction and reducing stress related to moving between departments.

Affiliations

  • Member, National Association of Healthcare Transport Management (NAHTM)
  • Association for Computing Machinery
  • Certified in Advanced Patient Lift Techniques (2020)
  • Affiliated with the National Association for Healthcare Quality (NAHQ)
  • Member, Society for Healthcare Epidemiology of America (SHEA)
  • Collaborator, Patient Experience Enhancement Task Force (2015)
  • Lions Club
  • Hospital Volunteer, Emergency Room Assistance Program (2023)
  • Leader, Interdepartmental Transport Efficiency Working Group (2019)
  • Project Management Institute

Certifications

  • ServSafe
  • Bloodborne Pathogens Certification framework
  • Certified Trauma Transporter (CTT) procedure
  • CompTIA A+ Technician
  • Universal Precautions Certification for Healthcare Workers category
  • Certified Bedside Manner and Compassion Care category
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • CompTIA Security+
  • Apple Certified Associate (ACA)

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