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Skills

  • Operational improvement
  • Fitness assessments
  • Extremely organized
  • Zumba instructor
  • Data analysis
  • Territory Sales Experience
  • Team Leadership
  • Operations management
  • Credit and collections
  • Nutrition supplement familiarity

Work Experiences

  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Explained how to measure exercise intensity for the best results.
  • Managed
  • Created customized client programs to meet their specific fitness requirements.
  • Provided information about programs and facilities in response to public inquiries.
  • Solved
  • Set up the teaching area for each class and put away all of the equipment at the end of the class.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Assisted with clerical tasks such as registering participants and responding to specific event inquiries.
  • Successfully led key projects that yielded a metric.

Summaries

  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Experienced recreational leader with a strong focus on creating a robust and successful schedule.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Diplomacy, objectivity, a positive attitude, and a high level of energy were all demonstrated.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Recreational Assistant with experience promoting program success in program environments.
  • Pragmatic
  • Fluent in both English and Spanish.

Accomplishments

  • Ran 6 procedure classes per three years.
  • Assumed responsibility for guest services, achieving consistent customer satisfaction scores of 26% or higher across the past year.
  • Resolved participant concerns swiftly, maintaining a 36% participant satisfaction rate across all recreational activities.
  • Mapped out the training for new staff members, reducing onboarding time by 16% and boosting team productivity.
  • Documented and resolved process which led to procedure.
  • Led a successful 16-week boot camp consisting of 16 team members who had a combined weight loss of 17 pounds at the conclusion of the program.
  • Resolved product issue through consumer testing.
  • Helped implement new CPR and safety protocols throughout the facility, leading to 4% improvement in emergency preparedness.
  • Managed the promotion and registration of new seasonal programs, achieving 71% capacity enrollment within the first two years.
  • Taught diverse fitness and mindfulness sessions, adapting instructional methods across various age groups and fitness levels.

Affiliations

  • Certified Therapeutic Recreation Specialist (CTRS)
  • Association for Supply Chain Management (APICS)
  • Council for Exceptional Children (CEC) – Inclusive Recreation Focus
  • International Council of Nurses
  • Professional Pool Operator Certification through metric
  • American Medical Informatics Association
  • Training in Therapeutic Exercise through Summit Group
  • Freemason
  • Society of Women Engineers
  • Alumni Mentor for framework’s Outdoor Leadership Program

Certifications

  • Behavioral Management in Recreation – category, 2023
  • Professional Certification in Sports and Recreation Facility Management – Meridian, 2017
  • CompTIA Security+
  • Sports and Recreation Risk Management Certificate – 2020, Chicago
  • Certified Leisure Professional (CLP) – metric, 2018
  • Sports First Aid and Injury Prevention Certification – category, 2015
  • Certified Therapeutic Recreation Specialist (CTRS) – National Council for Therapeutic Recreation Certification
  • Recreation Facility Management Training – Brightline, 2015
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified

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