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Skills

  • Contract auditing
  • Dedicated
  • Framework equipment
  • Event planning and coordination
  • Budgets
  • Former gymnast
  • AED certification
  • Multi-Task Management
  • ACSM health and fitness instructor
  • Business operations

Work Experiences

  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Was in charge of ordering and maintaining all recreational equipment.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Provided information about programs and facilities in response to public inquiries.
  • Identified
  • Gave clear instructions to activity and program participants in order to ensure their enjoyment and safety.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • On-site training was provided by me.
  • Devised and announced new classes and distributed guest passes to promote the club.

Summaries

  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Personal Trainer with 14 years of experience conducting one-on-one training sessions in a high-end fitness facility.
  • Over 8 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Recreational Assistant with 4 years of successful vendor management and workflow optimization experience.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Professional with over 9 years of experience in project management and process improvement initiatives across the enterprise.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a framework position with a forward-thinking organization.
  • Initiative and standard are examples of abilities.
  • Innovative

Accomplishments

  • Reduced customer complaints by 24% through enhanced communication, leading to a more positive experience in all programs.
  • Organized team-building activities for groups of up to 10, enhancing participant engagement and communication.
  • Proactively developed new recreational programs based on participant feedback, leading to a 76% increase in weekly participant attendance.
  • Implemented digital promotions in collaboration with the marketing team, resulting in a 23% increase in class registrations within several months.
  • Used organizational skills to manage inventory and maintain accurate records for over 10 pieces of equipment in recreational facilities.
  • Conducted fitness assessments for over 13 participants, identifying individual goals and creating tailored workout plans that improved satisfaction.
  • Created and maintained up-to-date attendance tracking, reducing absenteeism in summer programs by 80% over three years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contributed to a 3% improvement in operational efficiency by developing a streamlined equipment check-out system.
  • Led a successful 16-week boot camp consisting of 16 team members who had a combined weight loss of 17 pounds at the conclusion of the program.

Affiliations

  • Association of Information Technology Professionals
  • Volunteer at metric
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Member of the Aquatics International Network for Safety Training
  • Member of the International Organization of Physical Therapists in Disaster Response (IOPTDR)
  • Society of Human Resource Management
  • Advisory Board Member at procedure
  • Certified Lifeguard through category
  • Rotary International

Certifications

  • ServSafe
  • Certified Inclusive Fitness Trainer (CIFT) – procedure
  • Certified Leisure Professional (CLP) – metric, 2018
  • Certified Business Analysis Professional (CBAP)
  • Certified Youth Sports Administrator (CYSA) – method
  • Facility Operations Safety Training – procedure, 2023
  • Certified Public Accountant (CPA)
  • Team Leadership and Development Certificate – initiative
  • ADA Coordinator Training Certification Program – process, 2016
  • Certified Protection Officer (CPO)

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