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Skills

  • Storage hardware architecture
  • Oral and written communication
  • Online conferencing
  • DevOps principles
  • Email management software
  • Customer requirement prioritization
  • Public relations
  • Joomla development
  • CISCO router management
  • Excellent problem-solving abilities

Work Experiences

  • Provided methodologies for developing object-oriented software and designing efficient databases.
  • Looked at usage patterns to figure out how customers used the company's products and services.
  • Created storyboards, 3D models, animation, and visual effects to meet design goals.
  • Adhered to assigned accounts' branding guidelines.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Looked into industry trends and compared and contrasted competing products.
  • Provided documentation on process start-up, shut-down, and first-level troubleshooting to assist the help desk staff.
  • Reorganized the office and improved inter-departmental communication and data sharing.
  • Created Sharepoint masterpages and page layouts, as well as acting as the company's primary Sharepoint support for all technical issues.

Summaries

  • Graphic Design Specialist with experience creating 2D/3D animations and web video compressions.
  • Skilled standard Support Engineer with a track record of making a positive impact on stakeholder engagement through sound judgment and advanced technical knowledge.
  • Recent college graduate with experience in network administration, including backup, security, e-mail, and application support.
  • Jira is second nature to me, and process improvement is second nature to me.
  • Versatile Principal Consultant with expertise in client relations and a knack for sticking to deadlines.
  • Interested in bringing 10 years of sales and service experience to a fast-paced new position with challenging sales and service goals.
  • Extensive experience with Oracle High Availability environments, implementation, and management as a network administrator.
  • Bringing 11 years of relevant experience and a strong desire to help the company achieve its goals.
  • Clear understanding of budget management and team leadership as well as stakeholder engagement training.
  • Metric Research Associate with expertise in stakeholder engagement and knowledge of project management, budget management, and quality assurance.

Accomplishments

  • Programmed
  • Programming: Increased revenues by 12% by developing codes for accounting tasks including cost estimation and revenue generation.
  • Launched
  • Analyzed
  • Program Delivered common codebase with procedure and method for 24 x 7 distributed initiative platforms, essential to primary revenue contracts (e.g. $7 million)
  • Published
  • Standard Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links. Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.
  • Category Actively mentored, trained and supervised new web developer for several months to improve HTML, CSS, Javascript, debugging and general professional skills.
  • Operated
  • Upgraded

Affiliations

  • Rotary International
  • National Association of Sales Professionals (NASP)
  • Project Management Institute (PMI)
  • ProductCamp (Chicago / 2022)
  • International User Experience & Product Management Association
  • Toastmasters
  • Global Association for Quality Management (GAQM)
  • Independent Product Advisor Network (IPAN)
  • Association of International Product Marketing & Management (AIPMM)
  • Certified Professional in Customer Service (CPCS) PMP

Certifications

  • CompTIA Certified Technical Trainer (CTT+)
  • Certified Public Accountant
  • Certified Emotional Intelligence Specialist (CEIS) by The EQ Institute
  • Advanced Product Management Certification by Udemy
  • Certified Six Sigma Black Belt
  • Cisco Certified Internetwork Expert (CCIE)
  • Certification in Java
  • Certified Digital Marketing Associate by Facebook Blueprint
  • Certified Digital Product Manager by Product Faculty
  • Certified Information System Security Professional

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