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Skills

  • Community outreach and engagement
  • Interviewing skills
  • First Aid/CPR
  • Early intervention implementation
  • Client Satisfaction Improvement Strategies
  • Conflict resolution training
  • Mental health program development
  • Communications
  • Crisis intervention management
  • Counseling session documentation using Asana

Work Experiences

  • Conducted workshops on time management.
  • Coordinated team development activities and trainings with senior case managers.
  • Attracted 5 participants.
  • Collaborated with multidisciplinary teams.
  • Achieved a 71% reduction in reported conflicts.
  • Aligned mental health services with federal regulations.
  • Educated families and members of the community about domestic violence and its effects on children.
  • Devised and implemented a number of novel policies and strategies to help clients achieve self-sufficiency.
  • Looked for industry trends on social media and through online sources.
  • Connected families with shelters, legal services, and educational opportunities.

Summaries

  • Accomplished mental health advocate with a history of securing funding and developing innovative mental health programs, resulting in improved access for marginalized communities.
  • Achieved a 55% increase in utilization.
  • Accomplished this over several months.
  • Strengths in process improvement and workflow optimization backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Intelligent Social Services Director with experience in budgeting and program management.
  • Calm, focused professional.
  • Counseling Services Coordinator is a multi-talented Counseling Services Coordinator who is consistently rewarded for planning and operational improvements.
  • Achieved results in 2024.
  • An empathetic leader experienced in peer counseling program success, reducing wait-times by 6 months through streamlined volunteer training and counseling team coordination.

Accomplishments

  • Partnered with external organizations to offer 4 free mental health screenings, increasing early intervention services by 72%.
  • Established partnerships with local mental health agencies, adding 2 new community-based mental health providers to referral network.
  • Reviewed and revised departmental safety protocols, resulting in a 65% improvement in crisis response times.
  • Developed digital self-care resources, downloaded by over 18 users, effectively broadening access to mental health support tools.
  • Facilitated 11 conflict resolution trainings, leading to a 74% reduction in campus disputes and grievances.
  • Managed a budget of $158,000 for the counseling department, ensuring efficient allocation of resources and achieving 79% cost savings.
  • Reduced wait times for individual counseling sessions by 12 days following department restructuring and process improvements.
  • Designed a research-based mental health curriculum for diverse populations, increasing group participation rates by 71%.
  • Developed tailored wellness plans for LGBTQ+ students, contributing to a 77% improvement in retention rates.
  • Led monthly interdisciplinary meetings to review complex cases, improving treatment coordination and ensuring compliance with HIPAA.

Affiliations

  • American Society of Safety Professionals
  • Toastmasters
  • Association for Computing Machinery
  • Association for Multicultural Counseling and Development (AMCD)
  • American College Health Association (ACHA)
  • International Association of Trauma Professionals (IATP)
  • Society of Women Engineers
  • National Career Development Association (NCDA)
  • International Society for Traumatic Stress Studies (ISTSS)
  • American Psychological Association (APA)

Certifications

  • Certified Grief Counseling Specialist (CGCS)
  • Certified Mental Health First Aid (MHFA) Instructor
  • Child and Adolescent Trauma Professional Certification (CATP)
  • Certified Family Trauma Professional (CFTP)
  • Certified Anger Management Specialist (CAMS)
  • First Aid/CPR Certified
  • Certified Career Counseling Specialist (CCCS)
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Certified Telehealth Counselor

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