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Skills

  • Lead prospecting
  • Product promotions
  • Staff training
  • Regulatory compliance
  • Sales pipeline management
  • System marketing
  • Account development
  • Strategic planning
  • Business Development
  • Process improvement

Work Experiences

  • Achieved cost savings of $6 for hospital systems.
  • Captured 32% of the market share in 2018.
  • Met with current and potential customers to assess their needs and make recommendations for the best procedure solutions.
  • Improved the client organization and goal alignment by automating the framework contact management system.
  • Closed high-value opportunities in leading healthcare facilities.
  • Adjusted strategy for QuickBooks.
  • Collaborated with cross-functional teams.
  • Implemented effective sales techniques and increased product sales to over $11 in the past year.
  • Increased the team's revenue by over $3 in sales.
  • Championed customer retention and satisfaction by implementing strategic follow-up plans, reducing return rates by 68%.

Summaries

  • Achieved 16% yearly revenue growth.
  • Achieved 64% higher usage of Workday.
  • Achieved $5 in contracts in 2015.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Clear understanding of data analysis and workflow optimization as well as data analysis training.
  • Schedule flexibility and the ability to travel up to 8% of the time.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Accomplished Surgical Sales Representative with a demonstrated ability to identify high-value opportunities in hospital systems, resulting in a 66% year-over-year increase in sales revenue.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 33% success rate in conversions.

Accomplishments

  • Built long-term relationships with key decision makers across the West Coast, leading to new contract acquisitions worth a total of $5.
  • Developed and executed regional sales strategy, achieving 53% revenue growth year-over-year in the Southeast.
  • Provided ongoing clinical support for surgeons during product trials, paving the way for the successful adoption of Workday across multiple healthcare systems.
  • Developed and delivered bilingual presentations to expand market reach into Spanish-speaking healthcare providers, enabling 27% market growth.
  • Documented and resolved metric which led to category.
  • Consistently achieved 22% to 35% above target goals for surgical instrument sales, while reducing client churn by fostering strong post-sale relationships.
  • Leveraged clinical expertise to differentiate product offerings during competitive bids, securing exclusive supply agreements with 12 healthcare facilities.
  • Analyzed sales data to drive targeted marketing campaigns that resulted in 15% sales growth in underperforming regions.
  • Facilitated product demonstrations for a variety of complex surgical devices, increasing product usage by 15% in key hospital systems.
  • Collaborated closely with R&D teams to provide surgeon feedback, resulting in the improvement of key product features and competitive differentiation in the marketplace.

Affiliations

  • International Society for Medical Device Sales Professionals (ISMDS)
  • National Sales Network (NSN)
  • Medical Sales College process Alumni Association
  • Association for Computing Machinery
  • American Academy of Orthopedic Surgeons (AAOS)
  • Lions Club
  • National Association of Medical Sales Representatives (NAMSR)
  • Society of Human Resource Management
  • Life Sciences Trainers and Educators Network (LTEN)
  • Rotary International

Certifications

  • Certified Interventional Device Sales Professional - method
  • Certified Operating Room Professional (CORP) - initiative
  • Certified Surgical Sales Professional (CSSP) - Ironclad Systems
  • Hospital and Healthcare Sales Certification - framework
  • Certified Sales Force Automation Expert (SFAE) – initiative
  • Field Sales and Product Support for Medical Devices - Asana
  • Microsoft Certified Systems Engineer (MCSE)
  • Fundamentals of Surgical Sales Certification - initiative
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)

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