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Skills

  • Creative direction for photography sessions
  • Crowd control coordination
  • Capturing candid moments under pressure
  • Canon Mark II proficient
  • Team management
  • Organization
  • Budgets
  • Digital design
  • Business operations
  • Client mood-setting for photos

Work Experiences

  • Assisted in the rollout of photo-sharing technology that allowed guests to immediately access their photos via ServiceNow, increasing social media engagement.
  • Achieved 34% growth in product adoption.
  • Collaborated with marketing teams.
  • Conducted quality checks of photographs.
  • Consistently surpassed daily sales targets.
  • Collaborated with system customers to determine their needs and deliver method service.
  • Captured high-quality front gate photographs for initiative, resulting in an increase of 41% overall customer photo purchases.
  • Defined and recommended detailed image capture solutions.
  • Answered 5 calls per three years to help customers with their questions and concerns.
  • Collaborated with security teams to manage crowd control and ensure a safe and efficient photography process at Raleigh.

Summaries

  • Award-winning Front Gate Photographer.
  • Collaborated with event staff for seamless operations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Working with Tableau and HubSpot requires exceptional skill.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Collaborated closely with security teams.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Applied strong organizational skills.
  • Presenting familiarity with location shoots, print shop operations, studio set-up, and equipment requirements.
  • Captures unforgettable guest experiences.

Accomplishments

  • Enhanced team productivity by sharing best practices and streamlining the photography workflow for events with over 17 attendees.
  • Achieved 67% improvement in customer satisfaction through consistent communication and clear understanding of individualized client needs.
  • Documented and resolved standard which led to system.
  • Worked closely with event staff and marketing teams to ensure proper integration of branded photo opportunities during festivals and large-scale events.
  • Worked alongside marketing teams to create unique, branded imagery that resulted in a 78% rise in event profitability.
  • Reduced photo re-shoot requests by 34% thanks to improved in-the-moment technical adjustments and better customer rapport.
  • Reduced photo editing time by 60% through implementing more efficient post-processing techniques using Adobe Lightroom and Photoshop.
  • Collaborated with VIP clients to deliver professional, tailored photographs, resulting in consistent customer referrals and repeat bookings.
  • Handled high-profile clients, ensuring all their photography needs were met with an increase in VIP referrals of 76%.
  • Collaborated with external vendors to ensure the availability of required photography resources, preventing supply shortages and maintaining smooth operations during category.

Affiliations

  • National Association of Professional Child Photographers (NAPCP)
  • Professional Photographers of America (PPA)
  • PhotoShelter Member Network
  • Association for Photography Professionals & Photolab Specialists (APPPS)
  • National Association of Artistic Photographers
  • Society for Photographic Education (SPE)
  • American Society of Media Photographers (ASMP)
  • Toastmasters
  • International Association of Administrative Professionals
  • Certified Adobe Photoshop Experts Program

Certifications

  • Conflict Resolution Certified from Cedar Works
  • Photography Workflow Optimization Certificate 2015
  • Basic Photography Certification from Cedar Works
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid and CPR Certification - 2024 from Lakeside Partners
  • Salesforce
  • Photography Print Processing Certification 2024
  • Certified in Special Event Photo Coverage from Brightline
  • QuickBooks Payment Processing Certification 2020
  • SHRM Certified Professional (SHRM-CP)

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