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Skills

  • Computer-aided drafting (CAD)
  • Interdisciplinary team collaboration
  • Medical transcription
  • Overseeing community relations
  • Preparation for ammunition movement
  • Community rules and regulations
  • Community Oriented Policing
  • Community advocate
  • Community resource coordination
  • Community organization

Work Experiences

  • Achieved Outstanding Service Award for exceptional patient service.
  • Assisted in identifying metric performance improvements.
  • Kept track of inventory levels and alerted management when it was time to replenish.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Acted as the authoritative point of contact during rounds, managing requests, and ensuring timely follow-up on all actions.
  • Achieved recovery over one year.
  • Created and distributed educational materials on new hospital protocols, achieving President's Club for excellence in staff communication.
  • Contributed to the rollout of an EHR upgrade, training 2 staff members on new functionality and reducing documentation errors by 52%.
  • Wrote memos, emails, and department updates as part of the unit's correspondence.
  • Designed an emergency call log system.

Summaries

  • Within Miscellaneous, senior Nurses Aide Unit Secretary and outstanding performer in cross-functional collaboration and client relations.
  • Achieved 54% faster intake processes.
  • Effective Unit Secretary with extensive knowledge of patient confidentiality protocols and nursing unit operations.
  • Eager to contribute superior performance and a strong work ethic to help the team achieve its objectives.
  • Accomplished this within 18 months.
  • Proven experience in procedure and program environments, as well as knowledge of provider requirements.
  • Nurses Aide Unit Secretary is a well-organized Nurses Aide Unit Secretary who is well-versed in healthcare processes and administrative requirements.
  • Opportunity to learn Portuguese was pursued in order to improve support for process populations.
  • Effective administrative professional with 4 years of exemplary service as a Unit Secretary.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Managed to maintain an optimal inventory of medical supplies for 18 items monthly, ensuring continuity in patient care procedures.
  • Enhanced department efficiency by maintaining up-to-date certifications for 15 employees, ensuring compliance and readiness during audits.
  • Organized and streamlined daily workflows for 3 healthcare professionals, allowing for better time management and patient care prioritization.
  • Successfully monitored and managed compliance of over 10 staff licenses, preventing method and ensuring adherence to state regulations.
  • Assisted in the implementation of new healthcare process automation software, leading to a 33% reduction in manual errors.
  • Assisted in updating patient scheduling software, leading to an increase of 70% in appointment booking efficiency over 6 months.
  • Collaborated with transport services to efficiently schedule 6 patient transfers daily, ensuring zero delays in medical processes.
  • Performed daily inventory checks and equipment troubleshooting, reducing department downtime by 24% over 6 months.
  • Championed HIPAA compliance through routine audits, maintaining zero data breaches for the entire year of 2024.
  • Monitored controlled substance logs and ensured proper compliance with hospital and legal standards, eliminating discrepancies in 2016.

Affiliations

  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • Hospital Unit Secretaries Network
  • American Red Cross, Healthcare Volunteer Programs
  • Freemason
  • Association for Healthcare Administrative Professionals (AHCAP)
  • National Certified Patient Care Technician (NCPCT) Organization
  • Member, Society for Healthcare Human Resources Administration (SHHRA)
  • Project Management Institute
  • Society of Women Engineers
  • Emergency Nurses Association (ENA), Administrative Chapters

Certifications

  • Certified Unit Secretary - Medical Secretary (CUSA) - National Healthcare Association
  • Patient Care Technician (PCT) Certification - metric
  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • Certified Nursing Unit Clerk (CNUC)
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • Basic Life Support (BLS) Certification – American Heart Association
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)

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